FINANCIAL COUNSELOR

Financial Counselor

Under the direction of Patient Access Manager is responsible to assist in maintaining the financial integrity of South Shore Hospital through excellent customer service skills. Advocate and screen patients for the procurement benefits through state public assistance programs. Ability to interpret commercial and federal insurance plan coverage for patient and families. Responsible for the determination and collection of medical co-pays at the time of service.

Compensation Pay Range: $17.42 - $23.45

Essential Functions

• Education of financial obligations and policies to patient and or family members.
• Contacts all self pay patients whether in person or via phone/letter to screen for eligibility for Financial Assistance within time frame established.
• Demonstrates working knowledge of all public assistance programs and is able to screen patients for eligibility for these programs and initiate application.
• Is able to update registration information as necessary.
• Understand coordination of benefits and acts as a liaison between patients, Case Management, Patient Accounts Department, and Precertification.
• Embraces Technology solutions to work processes and practices.
• Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment.
• Strong working knowledge of State and federal disability processes and regulations.
• Technology and Learning
• Unit/ Department Specific Job Functions

Unit Specific functions are those tasks, duties and responsibilities that are specific to the performance of the job within a certain unit(s). Following are unit specific functions of the job, along with the corresponding performance standards.

Monday through Friday 8:30 am - 5:00 pm