Assistant Facilities Manager

Job Title Assistant Facilities Manager Job Description Summary Job Description POSITION SUMMARY The Assistant Facilities Manager supports the day-to-day management and operation of assigned Sony PlayStation facilities in San Diego and Orange County. Working under the direction of facilities leadership, this role coordinates facility services, engineering and maintenance activities, vendors, work orders, financial administration, documentation, and workplace needs to support safe, reliable, and well-maintained facilities. The Assistant Facilities Manager works closely with Sony PlayStation stakeholders, Cushman & Wakefield facilities and engineering personnel, vendors, and property management teams to provide responsive service and ensure operational needs are effectively coordinated and resolved. This role requires strong organization, communication, customer service, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Support the day-to-day operations of assigned Sony PlayStation facilities, including janitorial, life-safety, engineering, site services, and general maintenance, ensuring services are carried out in accordance with Cushman & Wakefield policies and client requirements. Under the direction of facilities leadership, respond promptly and professionally to facility-related requests from Sony PlayStation stakeholders and employees, including maintenance, repairs, cleaning, workplace conditions, and other operational needs. Coordinate with facilities and engineering personnel to support daily operational priorities, preventive maintenance, corrective maintenance, service requests, and facility needs. Proactively inspect facilities, building systems, rooms, common areas, and workplace conditions to identify maintenance needs, safety concerns, service deficiencies, or other issues and coordinate or upscale corrective actions as appropriate. Support preventive and corrective maintenance programs relating to the interior and exterior condition, appearance, infrastructure, and operation of assigned facilities. Coordinate third-party vendors and service providers, including scheduling, site access, work activities, service requests, proposals, and completion of contracted services. Monitor vendor service delivery and communicate performance issues, service deficiencies, or scope concerns to facilities leadership. Review vendor contracts, scopes of work, proposals, and pricing as directed and assist with competitive bidding and sourcing activities when required. Review invoices against approved proposals, purchase orders, contracts, and established pricing and identify discrepancies prior to processing. Support CMMS/work-order management activities, including creating, assigning, tracking, updating, and closing work orders and ensuring requests are completed within established service expectations. Monitor open work orders and follow up with facilities personnel and vendors to ensure outstanding issues are progressed through completion. Compile and maintain site-specific documentation, operating procedures, inspection reports, compliance records, vendor documentation, Certificates of Insurance, drawings, maintenance records, and other required facility documentation. Assist with the preparation of budgets, forecasts, accruals, financial reports, contracts, expenditures, purchase orders, and invoice processing related to assigned facilities. Track facility expenses and provide information necessary to support financial reporting, budget management, forecasting, and variance analysis. Assist in providing information and reporting necessary for annual capital planning and multi-year facility plans, including maintenance needs, equipment lifecycle replacement, facility improvements, deferred maintenance, and cost-reduction initiatives. Collect, analyze, and prepare facility data, work-order metrics, KPIs, inspection results, vendor information, and other operational reporting necessary to assess facility performance. Assist with regular site walks and inspections and ensure identified deficiencies are documented, assigned, tracked, and followed through to resolution. Coordinate with landlords and property management teams regarding base-building services, repairs, maintenance, access, and other property-related matters as directed. Partner with Security, IT, EH&S, Project Management, Workplace, facilities personnel, engineering teams, and other stakeholders to coordinate activities and support business needs. Support facility projects, renovations, moves, equipment installations, events, and other workplace initiatives through scheduling, vendor coordination, site access, communication, and follow-up. Assist with planned maintenance, shutdowns, repairs, and other activities that may impact building operations, including after-hours or weekend activities when required. Support emergency response, incident management, business continuity, and facility escalation procedures and ensure significant issues are promptly communicated to facilities leadership. Maintain familiarity with applicable management agreements, vendor agreements, scopes of work, policies, procedures, and client-specific requirements. Monitor vendor compliance with applicable insurance, safety, access, regulatory, and operational requirements and maintain required documentation. Identify opportunities to improve facility operations, service delivery, workplace conditions, vendor performance, processes, and cost efficiency and communicate recommendations to facilities leadership. Build effective working relationships with Sony PlayStation stakeholders, employees, facilities and engineering personnel, vendors, landlords, and other partners supporting assigned facilities. Perform other facilities management responsibilities as required to support assigned Sony PlayStation locations and business operations. KEY COMPETENCIES Communication Proficiency – Oral and Written Technical Proficiency Problem Solving & Analysis Customer Focus Teamwork & Collaboration Relationship Management Financial Management Vendor Coordination Organization & Prioritization Initiative & Follow-Through IMPORTANT EDUCATION Associate’s degree in Facilities Management, Building Management, Business Administration, Engineering, or another related field required. Bachelor’s degree preferred. IMPORTANT EXPERIENCE Minimum of 3–5 years of relevant experience, preferably within facilities management, corporate real estate, commercial real estate, or a campus environment. Experience supporting day-to-day facility or building operations. Experience with maintenance, construction, engineering, and multiple facets of property operations and building management preferred. Experience coordinating vendors, contractors, engineering personnel, or facility service providers. Experience working directly with clients, employees, building occupants, or business stakeholders in a service-oriented environment preferred. Experience reviewing vendor proposals, invoices, purchase orders, and scopes of work preferred. Experience supporting facility financial activities, including budgeting, forecasting, accruals, purchase orders, invoice processing, expense tracking, or financial reporting preferred. CMMS/work-order management experience preferred. Experience supporting facility projects, renovations, moves, maintenance programs, or equipment replacement initiatives preferred. Experience with critical building systems or business-critical environments desired. Demonstrated ability to organize and manage multiple work orders, vendors, projects, deadlines, and operational priorities simultaneously. Demonstrated ability to take ownership of assigned responsibilities, follow issues through resolution, and appropriately escale when additional support or direction is required. ADDITIONAL ELIGIBILITY QUALIFICATIONS Certified Facility Manager (CFM), International Facility Management Association (IFMA), Building Owners and Managers Association (BOMA), or other relevant facilities, engineering, business, or technical certifications are a plus. Ability to read and understand construction specifications, drawings, and blueprints. Ability to understand #J-18808-Ljbffr