Insurance Product Analyst

Role Overview Product Analyst – supports the Underwriting, Product, and Compliance teams as document issuers and developers, managing, updating, evaluating, and assisting with the overall wording issuance of new custom group wordings and renewals to meet WorldTrips business needs. Primary Responsibilities Assist in managing the process of the annual custom group renewals and reporting on progress. Technical writing of wording where needed to support product benefits. Issue and publication of newly sold custom groups. Maintain historical changes made to various group wordings. Communicate with internal clients on outcomes from wording updates. Ensure the process follows standard operating procedures and SLAs. Identify and eliminate typographical errors before documents are published. Review document format and content to ensure benefits and supporting information match product and Underwriting proposal forms. Develop and continually build comprehensive knowledge of WorldTrips product designs. Administer product information in the product database. Manage the certificate guideline process, from creation to assignment, within the administration system. Manage the Products email box, responding to, placing certificate (new business/renewals) requests in workflow per operating procedures. Create and manage the renewal letter templates for group renewal business. Qualifications Bachelor’s degree in a related field or equivalent education and/or experience. Minimum of three years of experience in medical or travel insurance. Excellent written and verbal communication skills. Excellent analytical and problem-solving skills. Proficient in reading and understanding the intent of a document. Proficient experience using Microsoft Office package (Excel, Access, PowerPoint, Word). Experience with policy forms and drafting. Experience with Sales and Benefit Design. Benefits & Working Conditions Hybrid position: 3 days in office in Carmel, IN. Competitive salary. Subsidized medical, prescription, dental, vision, basic life, and disability insurance. Employee assistance program. Paid parental leave. 401(k) plan with company matching contributions. Educational/loan assistance. 20 days of PTO, prorated for the year based on hire date. Approximately 11 paid holidays, one paid volunteer day, and up to two paid floating holidays. #J-18808-Ljbffr HCC Service Company, Inc.