Receptionist - State Farm Agent Team Member

Responsive recruiter


Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: I opened my agency in 2017 after serving as a military officer and spending 20 years with Pfizer, bringing a strong foundation in leadership, discipline, and teamwork into agency ownership. I attended Hampton University and am married with an adult son. Giving back is important to me, and I stay active through Kappa Alpha Psi and involvement within the local community. Our team of four works closely together in an environment built on trust, open communication, and operating in "truth and love."

Our agency is guided by our core values, known as the 4 T's: trust, transparency, terrific teamwork, and tenacity. We also live by a simple motto: Flexible, Fluid, and Evolving. These principles shape how we serve our customers, support one another, and show up every day. For our team, we offer perks such as Thankful Thursdays with team lunches, team-building activities, PTO, contests for extra time off, bonuses tied to hitting goals, a 401k, health benefits, and a hiring bonus.

Our culture is close-knit and family-oriented, and we're looking for someone who is kind, coachable, motivated, and ready to learn and grow. If you're seeking a place where leadership, values, and personal development truly go hand-in-hand, this is a great place to build your career.

ROLE DESCRIPTION: Devon Mack - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $60,000.00 per year


Do you strive to set yourself apart from all the others?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Devon Mack - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, College Planning, and Renters Insurance.
• We have 36 years of combined insurance experience in our office.

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.