Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency on January 1st, 2017, and today we’re a strong team of five. As a proud University of Washington alum, I’ve built this office around one core belief: we win together. Whether it’s winning for the office, for our customers, or for each team member and their family, collaboration is the heartbeat of our culture.

What truly sets my agency apart is the unique dynamic of working alongside my brother’s office in the same building and staying closely connected with my father’s agency. With three offices working together, our team has access to multiple sources of training, mentorship, and support. It creates an environment rich with knowledge, diverse experience, and shared success.

Before becoming an agent, I was a team member myself, so I understand firsthand what it takes to thrive in this role. That’s why I’m fully committed to giving my team the tools, coaching, and encouragement they need to be successful—not just professionally, but in life overall.

I also offer health benefits, a strong focus on work-life balance, and reimbursement for licensing costs. If you’re looking for an agency where you’ll be supported, challenged, and truly valued, this is the kind of team where you can grow and thrive.

ROLE DESCRIPTION:
Ej Silvers - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish or Vietnamese preferred.