Air Medical Communication Specialist

Air Medical Communication Specialist

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

The posted compensation range of $25.50 - $43.26 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Job Summary and Responsibilities

As our Air Medical Communication Specialist, you will dispatch all transport activity. You will also serve as the general communicator for our Flight For Life program, keeping staff informed of all activity and transport requests.

Every day, you will maintain the Flight For Life database and coordinate transfer center activity. This involves meticulous organization, swift communication, and a calm demeanor under pressure to ensure seamless and efficient air medical transport operations, directly contributing to critical patient care.

To be successful in your role, you will meticulously dispatch all air medical transport activities, ensuring seamless coordination and critical information dissemination for Flight For Life operations. You will demonstrate exceptional proficiency in managing urgent communications, maintaining comprehensive databases, and overseeing transfer center activities with precision and a calm demeanor, thereby safeguarding operational efficiency and patient safety.

Job Requirements

Required

• Three (3) years of experience in a healthcare related field with at least two (2) years management experience
• International Association of Medical Transport Communication Specialists (IAMTCS) CFC Course Completion within 18 months of employment
• HS/GED
• Experience in EMS-related field or dispatching experience for a public service agency (i.e. Air, Medical, Fire, Police, or EMS)
• Excellent computer skills; customer service skills; navigational and medical terminology knowledge; able to multi-task; map reading
• Demonstrates knowledge of FCC Rules and Regulations for communication system in use
• Demonstrates ability to accurately operate and file information into mapping software, patch-matrix, and Flight For Life communication center database
• Provides excellent customer service via phone and radio technology with requesting agencies and referring facilities

Physical Requirements

Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Preferred

• Emergency Medical Technician Credential

Where You'll Work

With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

CommonSpirit Health is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at View phone number on click.appcast.io and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health participates in E-Verify.