Senior Director, Global Operations

Senior Director, Global Operations

Publicis Groupe is a global leader in communication and is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. Through a unified and fluid organization, Publicis Groupe partners with its clients across communication, media, data and technology to ensure access to the full breadth of capabilities in every market. Present in over 100 countries, Publicis Groupe employs around 103,000 professionals.

Join Publicis Groupe's Global Operations team in a strategic client facing role to advise and deliver for our top multi-national clients on how to establish best in class global and local marketing operations. At Publicis we continue to invest heavily in our operational approach that enables our clients to maximize how each part of the end-to-end marketing ecosystem can flawlessly deliver end-to-end global marketing orchestration.

We believe it isn't enough to have Best in Class "fill in the blank buzz word" to deliver great marketing. The best marketers of tomorrow will be able to stitch together all marketing services to highly personal and effective marketing experience.

The Sr. Director, Global Operations Solutions Consulting & Delivery Lead role is responsible for working directly with our top global clients to consult, package, recommend, sell, and lead the deployment of our end-to-end operational offerings. This role is also responsible for ensuring successful deployment of recommended solutions and ensure project is delivered appropriately. This role will not only lead key client engagements but will also be a key part of the team to inform our next gen solutions.

• Excellent opportunity to work with top global, regional and local marketing clients
• Broad global experience working with teams globally and across different time zones
• Central role with client facing responsibilities that continue to evolve (i.e., things are never repetitive nor dull)
• Highly flexible and future facing work-life balance.
• Competitive Salary, Flexible time off

Responsibilities

• Responsible for performing detailed assessments, identifying root client challenges, and compiling summary of GAPs and opportunities
• Responsible for identifying and packaging Publicis Groupe operational solutions to address new and existing client needs
• Responsible for compiling cohesive, clear, actionable strategic client recommendations, pricing estimates and any additional follow up material through approval
• Directly manage proposal/ recommendation delivery within agreed upon timelines including expectation setting, scope with internal executive and delivery teams to ensure proposal milestones are achieved, and ultimate delivery of solutions
• Collaborates with clients, product teams, and key capabilities to solve problems and design effective solutions that support internal teams and client business needs.
• Work with the New Business Transition team to manage the setup and implementation of Publicis Groupe operational solutions for new clients during the transition of new business
• Manage internal and client executive leadership and account team communications and relationships
• Conduct half-yearly account reviews with Global Client Leads and teams.
• Manage global operations project management, solution SMEs and product teams to ensure timely delivery of operational solutions

Qualifications

• 5-10 years' agency experience as it pertains to media in Product Management and Technology (client facing), Media Operations (client facing), OR client-side marketing role
• Strong experience with project planning, management, and delivery
• Strong understanding of media operations and the roles of data governance, trafficking, reporting, and analytics across the end-to-end media process
• Proactive self-starter who is detail-oriented and can work independently
• Flexible and open to role changes/ evolution and taking on new/ additional work outside of role scope as needed
• Excellent communication, relationship-building, and persuasion skills to develop, manage and maintain client relationships
• Strong presentation skills including compilation of presentations and any collateral needed to convey recommendations and spark inspiration
• Highest ethical standards
• You are prepared to roll your sleeves up and get hands on with projects!

Publicis Groupe, known for its world-renowned creativity, best in class technology, digital and consulting expertise, is the world's third largest communications group in the world. With more than 80,000 people in over 100 countries, the Groupe has four Solution hubs: Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis Sapient, and Health & Wellbeing with Publicis Health. Since 2014 and the acquisition of Sapient, Publicis Groupe has undergone a profound transformation by scaling a new model connecting data, creativity and technology. We have continued on that journey with the 2019 acquisition of Epsilon to further scale our data led offering and provide true momentum to our clients' own transformation. This model, with a country led approach, is called the "Power of One" and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organization. It breaks down the silos between Publicis Communications, Publicis Media, Publicis. Sapient, and Publicis Health making them work seamlessly and efficiently to help clients transform marketing and business at scale. We are dedicated to ensuring an inclusive environment where employees feel empowered to share their experiences and ideas. We encourage participation in a variety of Business Resource Groups, including groups for Women, People of Color, Veterans, LGTBQ community and allies, and more.

Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $121,315.00 - $174,300.00 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 06/23/2026.