Director of Human Resources

Director of Human ResourcesThe Director of Human Resources is the senior people and human resources leader for NCCO Brand Fulfillment. This role is responsible for translating the company's business strategy into practical workforce, organizational capability, leadership development, performance, culture, compensation, benefits, and employee-retention strategies.Reporting directly to the General Manager, the Director of Human Resources is a key member of the NCCO Brand Fulfillment senior leadership team. The Director must operate as both a strategic business leader and an experienced, hands-on HR professional. The position is expected to provide long-term direction, build scalable systems, advise leadership, develop the HR team, and engage directly in operational details when necessary to ensure accurate execution and responsive support.The Director maintains a strong dotted-line relationship with the NCCO Group Chief Human Resources Officer and is expected to collaborate actively with Enterprise HR and the other NCCO businesses. The Director should pursue alignment and standardization across policies, compensation, benefits, systems, compliance practices, and other HR programs wherever doing so benefits the enterprise and its employees. When the needs of NCCO Brand Fulfillment require a different approach, the Director is responsible for identifying, understanding, communicating, and advocating for that difference based on the interests of the business and its employees.The Director leads a small HR team and must be knowledgeable and operationally capable across the full HR function. During normal staffing, routine payroll, benefits, leave, HRIS administration, recruiting, onboarding, and employee-service execution will primarily be led by the HR Manager and supported by the HR Coordinator. The Director maintains oversight, establishes standards, ensures appropriate controls, and must be capable of providing full backup or direct execution during absences, transitions, urgent situations, or periods of elevated workload.This role is designed for a builder: a leader who can create structure, systems, processes, metrics, leadership capability, and a strong employee experience while helping a growing manufacturing and fulfillment organization become more scalable, accountable, and effective.