Wellness Coordinator - Spa

At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.


But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love . This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.


Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.


Wellness Coordinator - Spa Receptionist


Kalahari Resorts & Conventions is seeking a Wellness Coordinator - Spa Receptionist. In this role, you will be responsible for helping guests plan their spa day, answering questions, & booking guests for spa services.


As part of our leadership team, you'll embody our Promise to Lead with Love -guiding, supporting, and inspiring associates while delivering extraordinary guest experiences.


$14/hr

Key Responsibilities

• Greeting guests, answering phones, assisting with questions regarding spa services and products, booking all appointments, checking the guest into the computer system upon arrival and charging for services performed.

• Properly open and close spa each day according to standard operating procedures.

• Accurately book, change, and cancel spa appointments in a friendly, courteous and efficient manner.

• Assist with providing detailed descriptions of spa treatments, packages, services, facility features and hours of operation.

• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available and up-sell products and services when appropriate.

What We're Looking For

• Exposure to hospitality/salon/spa customer service environment for a minimum of two years is preferred

• A leadership style rooted in collaboration, respect, and service to others.

• Must be detail-oriented, have the ability to multi-task, and work efficiently in a fast-paced environment

A Sampling of Our Benefits


Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within

• 401(k) matching, paid time off, and holiday compensation

• Health, dental, and vision coverage for full-time associates

• Employee appreciation events, discounts, and perks at all resorts

• Education assistance programs to help advance your career

Be Part of Something Extraordinary


At Kalahari, we believe the best leaders Lead with Love -because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.


Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.


| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |


Kalahari Resorts & Conventions is an Equal Opportunity Employer.