Full Time Teller

Teller Position at Quincy Credit Union

Quincy Credit Union is currently seeking a personable, patient, and service-oriented individual to join our team as a full-time teller. As a teller, you will play a crucial role in providing exceptional service to our members and assisting them with a wide range of financial transactions.

We have over 80 years of history serving our members within Norfolk and Plymouth counties. People helping people is the cornerstone of our philosophy, and our mission is to provide our over 35,000 members with the best financial services possible. Our success is attributed to three driving factors: our strong volunteer board of directors and dedicated staff, the excellent service we provide to our loyal members, and our willingness to quickly adapt to industry trends. Over the years we have also continually found ways to give back to the community in which our members live.

Quincy Credit Union is not only a great place to do business, but also a great place to work. As a member of the QCU team, our staff members enjoy excellent benefits, a dynamic work environment, opportunities for internal advancement, professional development, and much more.

Responsibilities

• Assist members with deposits, withdrawals, loan payments, and other routine transactions accurately and efficiently.
• Provide excellent customer service by greeting members warmly, addressing their inquiries, and resolving any issues or concerns in a timely manner.
• Educate members on various credit union products and services, including checking and savings accounts, loans, and electronic banking options.
• Maintain a neat and organized workstation, adhering to all security and compliance procedures.
• Collaborate with team members to achieve branch goals and promote a positive work environment.

We offer a comprehensive benefits package designed to support your health, financial well-being, and long-term career growth. Our benefits include:

• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• 401(k) retirement plan with a generous 10% employer contribution
• Paid time off (PTO), paid holidays, and sick leave
• Bonuses and performance-based incentives
• Life and disability insurance
• Training, certifications, and tuition reimbursement
• Career advancement opportunities

Requirements

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer proficiency.
• Willingness to learn and adapt to new processes and procedures.
• Availability to work 1-2 Saturdays a month.

Quincy Credit Union is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We believe in fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered to succeed.