Desktop Support Technician
NPSG GLOBAL LLC
Description Title: Desktop Support Technician Overview/Description The Desktop Support Technician is primarily responsible for configuration, management, and support of IT assets. They will be the first point of contact for new computer deployments and assist the IT team in handling help desk tickets and service requests. This includes on-site and remote support for employees in the use of their computers, mobile devices, and enterprise systems. This position is not eligible for telecommuting and will report for work in our corporate office. Responsibilities Install, configure, upgrade, and/or support IT assets including laptops, desktops, servers, mobile devices, printers, switches, firewalls, wireless access points, and phones. Communicate with employees via phone, e-mail, and Teams to quickly resolve technical issues with a positive attitude and professional demeanor. Utilize a centralized ticketing system to track, manage, and resolve issues and service requests. Monitor and prioritize issues and service requests. Escalate tier two and tier three issues to the in-house IT team. Manage and track IT assets within IT asset management system. Provide support for telecommunication systems. Create and update technical support documentation, policies, and standard operating procedures. Requirements Education/Experience Required Bachelor’s degree in computer science, information technology, or another relevant field preferred. Will consider candidates currently pursuing their degree. Experience imaging, configuring, upgrading, supporting, and repairing laptops and desktops. Experience in IT end-user support, help desk, or IT related experience. Experience with administration and support of Azure AD and O365. Excellent troubleshooting skills with Windows 11 operating system. Preferred Experience with Jamf, Intune, Apple Business Manager, and/or Apple Configurator Experience with DUO, Microsoft MFA, or other MFA solution Experience with RingCentral or other telecommunications systems A+ Certification PowerShell Scripting NPSG Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr NPSG GLOBAL LLC
$25.66 - $34.72 per hour
...want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Alpharetta, Georgia (US-GA), United States (US). This is an on-site, client-based role. Only candidates...SuggestedHourly payTemporary workWork at officeLocal areaRemote workFlexible hoursWeekend workNTT DATA, Inc.
Alpharetta, GAa month ago- Job Description Position Summary The Desktop Support Technician provides first-level technical support to end users across the organization, including workstation, laptop, mobile device, printer, and peripheral support. The role serves as the initial point of contact for...SuggestedWork experience placementCasual workWork at officeRemote workDay shift
- ...A global technology services leader in Atlanta seeks a Dynamic PC Support professional to perform repair tasks on desktops and laptops. This role involves providing customer support, managing service calls, and ensuring customer satisfaction through effective communication...Suggested
Worldwide TechServices
Atlanta, GA5 days ago - ...activities ashore. Key Responsibilities Serve as an Electronics Technician (ET) or Fire Controlman (FC) after training, based on... ...maintain configuration control, documentation, and logs that support inspections, certifications, and combat system readiness. What...SuggestedPart timeApprenticeshipLocal areaImmediate startRotating shift
U.S. Navy
Marietta, GA3 hours ago - Worldwide TechServices is seeking a Dynamic PC Support professional to perform desktop/laptop repair tasks and provide direct client support. You will troubleshoot technical issues, handle service calls, and ensure timely reporting and adherence to policies. The role involves...SuggestedWorldwide
$20k
...candidates A full-time position with a Monday - Friday 4:00pm-11:00pm Schedule Benefits program that includes PTO, mental health support, wellness rooms, concierge services and more Access to Wellstar's CareerCare program for fully funded education and guided...Full timeRelocation packageMonday to FridayFlexible hoursShift workNight shift- Bilingual Technical Support Specialist (Part-Time) Turf Tank has revolutionized the line-marking industry with the world’s first autonomous line-marking robot for sports fields. From parks and recreation departments and high schools to major colleges and professional teams...Part timeWorldwide
- ...Reimaging computers/hard drives Providing frontline customer support at the Genius Bar, including hardware and software troubleshooting... ...MS office (Outlook, Word, Excel, Powerpoint etc) Strong desktop support knowledge including hardware, software, and networking...Local areaRemote work
$35 per hour
...want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and...Local areaMonday to FridayDay shiftWeekday work- The Perfect Fit: ~2+ years of sales and business development experience. Not afraid to run a full desk. ~ You have the ability to work independently and set your own goals. ~ You're sick of being micromanaged and want more control over your day-to-day. ...Full timeRemote workWork from homeFlexible hoursWeekday work
Cityview Helicopter Tours
Atlanta, GA1 day ago - ...Company Description Our company employees are their most valuable competitive advantage. This perspective is supported by a rich tradition of developing talent from within and by adding new professionals who are passionate about growing alongside them as they evolve...Full time
Sapeare Technologies
Atlanta, GA1 day ago - ...loops and monitoring dashboards. Identify and escalate data quality gaps with specific documentation.Practice Reporting & Requirements Support: Contribute to reporting cycles that support the TPM-defined requirements pipeline. Document system performance, failure modes, and...Full timeTemporary workPart timeWork experience placementLocal areaFlexible hours
- ...administration of tools include the configuration and operational support of platform as well as the support for training coordinators,... ...), and other learning technology tools • Proficiency of desktop applications and computing tools, reporting and query tools...Full time
Tpi Staffing Inc
Atlanta, GA1 day ago $35 per hour
A technology services company is seeking a Computer Field Technician to perform hardware repairs and installations on laptops and desktops. This role requires prior experience with hardware, a valid driver’s license, and reliable transportation. Technicians will work on...Monday to Friday$55k - $80k
...agency’s Amazon Web Services (AWS) presence. Key Duties and Responsibilities AWS Infrastructure Administration Administer and support AWS infrastructure across development, testing, and production environments. Provision, configure, monitor, and troubleshoot AWS...Full timeWork at officeShift work$95k - $120k
...optimizing modern cloud environments, driving automation, and directly supporting every business unit across our global hubs in San Francisco,... ...lifecycle—procurement, inventory tracking, and remote desktop support—without needing day-to-day oversight.Drive high system...Remote work- Company DescriptionEROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has...
$20 - $22 per hour
A community blood center in Marietta, GA is seeking a Computer Support Specialist to provide technical assistance, troubleshoot software issues, and ensure excellent customer service. Candidates need 1-2 years of experience in help desk or call center environments, coupled...Hourly payFull time- We’re Hiring!Senior Technical Support Specialist Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers. We are committed to our institution’...Full timeTemporary workWork at officeRemote workFlexible hours
$47.5 - $59.01 per hour
...professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:Comprehensive health...Hourly payRemote work$82.5k - $123.8k
DescriptionAre you passionate about helping others by delivering exceptional product support that builds trust and credibility with end users? Do you thrive on being part of a dynamic support team? If you have a strong drive to assist others and an eagerness for growth...Full timeTemporary workWork experience placement$76k - $136.73k
...investment and realize measurable business outcomes. We are looking for a professional with Construction Engineering experience, supporting a broad range of technologies in large-scale environments. You will work closely with medium and large strategic customers worldwide...Full timeFor contractorsRemote workWorldwide$45k
...and impact lives everyday while receiving a robust benefits package designed for every stage of your career! Job Title: Busi Support Analyst 1 Agency: Governor, Office of the Job Requisition ID: JR0000002801 Shift: Not Applicable (United States of America...Full timeInternshipWork at officeFlexible hoursShift work- Fortinet is looking for an experienced technical support Specialist to join our Atlanta, GA office to provide exceptional customer service and technical help for our loyal customers.The candidate would join our support team that specializes in supporting the following Centralized...Work at office
- ...configurations, and data.* Act as a subject matter expert for the S4 product, collaborating with engineering, product management, and other support teams to identify root causes and implement lasting solutions.* Provide comprehensive, timely, and professional support to clients...Full timeLive outLocal areaRemote workFlexible hours
- ...announced the opening of our latest global Innovation Hub in Atlanta, Georgia, where our expansion will include a team of Technical Support Specialists. We are seeking to fill the Support Specialist role, a support and escalation point for Fortinet customers and partners...Work at office
$49.92k
...Department of Revenue is hiring a Helpdesk Analyst 1 to help us administer state tax laws fairly and efficiently. In this role, you'll support our Unclaimed Property Unit and help carry out the work outlined in Georgia's Unclaimed Property Act. If you enjoy solving...Full timeWork at officeRemote workMonday to FridayShift work$85k - $120k
...Wellness and Retirement Solutions. Plus, we provide all employees with Financial Empowerment, so they have the knowledge, tools and support needed to make the most of their workplace financial benefits.What you’ll be part of - our Morgan Stanley at Work culture:At Morgan...Temporary work- Job Title: QA Support Engineer - Payment SystemsJob Summary:We are seeking a detail-oriented QA / Technical Support Engineer with experience in payment systems and terminal management. The ideal candidate will have hands-on knowledge of payment terminals (preferably Ingenico...
- A leading IT staffing company is seeking a Technical Support Specialist to address complex Microsoft OS issues and provide installation assistance for common applications. Ideal candidates will have extensive experience in Windows-based environments and customer-facing...
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