Admissions Onboarding Specialist

Posting Summary Working Title Working Title Admissions Onboarding Specialist Role Title Role Code Role Code 29144-SW FLSA FLSA Nonexempt Pay Band Pay Band 04 Position Number Position Number 297W0222 Agency Agency Germanna Community College Division Division Germanna Community College (Div) Work Location Work Location Orange - 137 Hiring Range Hiring Range $23.90-$26.56 per hour, state benefits do not apply Emergency/Essential Personnel No EEO Category Full Time or Part Time Full Time or Part Time Part Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule Monday-Friday 8:00A.M.- 5:00P.M. (29 Hours per week) Or as scheduled Please Note: This position may require occasional evening and weekend hours to support business needs and special events. Sensitive Position Sensitive Position No Job Description Germanna Community College is a two-year public institution of higher education in the Virginia Community College System. As a comprehensive community college, Germanna provides quality, accessible, and affordable educational opportunities for the residents of the City of Fredericksburg and the counties of Caroline, Culpeper, King George, Madison, Orange, Spotsylvania and Stafford. Germanna Community College is seeking two (2) part-time Admissions Onboarding Specialists within the Office of Enrollment Services. One position will be located at the Locust Grove Campus, and one position will be located at the Daniel Technology Center in Culpeper. The Admissions Onboarding Specialist serves as a vital resource, advocate, and guide for prospective and current students, providing high-quality, student-centered support throughout the admissions, onboarding, enrollment, and registration process. Utilizing a holistic Culture of Care model and case management approach, this position serves as a primary point of contact from initial inquiry through successful enrollment, helping students navigate college processes, overcome barriers, and connect with the resources needed to achieve their educational goals. As a frontline representative of Enrollment Services, the Admissions Onboarding Specialist provides proactive outreach, responds to inquiries, and helps students navigate key enrollment milestones. This position collaborates with Financial Aid, Academic Advising, Testing Services, Student Accounts, Workforce Development, and other campus partners to ensure a seamless student experience. Through personalized guidance and support, the specialist helps students confidently navigate the steps toward becoming a student at Germanna. Successful candidates will demonstrate a commitment to student success, exceptional customer service and communication skills, strong problem-solving abilities, and the ability to thrive in a fast-paced environment focused on enrollment growth, student engagement, and access to educational opportunities. Special Assignments May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. KSA's/Required Qualifications Demonstrated experience providing advising, onboarding, enrollment, case management, customer support, or student success services in a higher education environment. Experience assisting individuals through complex processes requiring multiple steps, deadlines, and institutional requirements in a clear, supportive, and student-friendly manner. Strong customer service, communication, interpersonal, and relationship-building skills with the ability to work effectively with diverse populations. Ability to identify barriers, problem-solve, and connect students with appropriate resources and services to support successful enrollment. Ability to manage multiple priorities, maintain accuracy, and meet deadlines in a fast-paced, student-focused environment. Ability to maintain confidentiality and exercise sound judgment when handling sensitive student information. Ability to work independently and collaboratively as a member of a student-centered team. Additional Considerations Experience working in a community college environment. Experience using Student Information System ( SIS ), Navigate, Salesforce, or similar student success technologies. Knowledge of admissions, onboarding, registration, financial aid, workforce development, and student support services. Experience utilizing artificial intelligence tools, automation, or emerging technologies to improve student services, communication, and operational efficiency. Operation of a State Vehicle Operation of a State Vehicle No Supervises Employees Supervises Employees No Required Travel Travel between campuses can be required. Posting Number Posting Number WGE_3493P Recruitment Type Recruitment Type General Public - G Number of Vacancies Number of Vacancies 2 Position End Date (if temporary) Job Open Date Job Open Date 10/02/2026 Job Close Date Job Close Date 10/16/2026 Agency Website Agency Website Contact Name Email Email View email address on click.appcast.io Phone Number Additional Information The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: EEO Statement The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors. ADA Statement The Virginia Community College System ( VCCS ) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA ), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested. E-Verify Statement VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes. Required fields are indicated with an asterisk (*). * I understand that this position is located in Virginia and I must reside within a reasonable commuting distance or be willing to relocate to ensure consistent, reliable attendance. Yes No #J-18808-Ljbffr Virginia Community Colleges