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Patient Experience Advocate

Stormont-Vail-Health-

Stormont Vail Health in Topeka, KS is seeking an Experience Coordinator to partner with departments across the hospital to improve the patient experience. The role handles proactive service recovery, complaint and grievance work, and serves as a liaison for patients and families. The coordinator will receive and route patient communications, track cases in the grievance system, and perform investigative follow-up with clinical and administrative leaders. #J-18808-Ljbffr Stormont-Vail-Health-

Vacancy posted 5 days ago
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