Customer Support Specialist

Bring 5 years of Freshdesk experience to a Customer Support Specialist role that rewards initiative with real ownership. DigitalBridge frames it as a partnership — $75,000 - $108,000 for your 6 years, ownership of sales marketing work, and growth shared both ways. Key Responsibilities Own the post-sale check-in that turns clients into references Coach the Customer Support Specialist team off discounting and onto value selling Read the room on every senior call and adjust the close Walk the Johnson City, TN territory and know it better than the map Pitch DigitalBridge's team-oriented offering to buyers who haven't heard of us yet Brief the Customer Support Specialist team on what's working in this week's market Create sales collateral, decks, and proposals that move prospects forward Segment audiences and personalize outreach to lift response rates What You'll Bring 5+ years building trust the slow, unglamorous way Practical Jira Service Management skills sharpened in a contract setting Calm under the impact-driven chaos a senior role tends to generate The self-awareness to know which problems are yours to solve The boldly-pragmatic culture at DigitalBridge is what keeps our Johnson City, TN team building remarkable things together. You'll find a flat structure where the best argument wins, regardless of title. Start at $75,000 - $108,000 and watch the benefits, growth budget, and flexible scheduling do the heavy lifting on your work-life balance. As recently as today, DigitalBridge reopened the doors on this one. #J-18808-Ljbffr