AI Product Manager, Merlin AI - Equity & Flexible PTO

Arbital Health is a rapidly growing healthcare technology and actuarial leader that centralizes, measures, and adjudicates value-based care contracts at scale. We enable payers and providers to design, measure, and execute value-based agreements with greater transparency, efficiency, and financial predictability. We invest in hiring high potential and humble individuals who thrive in fast-paced environments and can rapidly grow their responsibilities as we continue to accelerate our growth. We were co-founded by Brian Overstreet and Travis May (founder & former CEO of LiveRamp and Datavant, the two biggest data companies of the last 20 years), and are backed by Transformation Capital, Valtruis and other leading investors. In our first 2 years, Arbital Health has established itself as a trusted partner for over 40 payers, providers, and other stakeholders looking to navigate the complexities of risk-based contracting. We are seeking an AI Product Manager to own the development, reliability, and adoption of Merlin AI- Arbital's intelligent analytics layer that turns complex healthcare data into real-time actuarial and operational insights through natural language. This role sits at the intersection of product, engineering, actuarial science, and customer-facing teams. You will translate ambiguous needs into clear AI workflows, shape how we architect LLM-driven reasoning, and ensure Merlin delivers trusted, high-leverage value for payers and providers. This role is accountable for defining, validating, and driving the correctness, reliability, and adoption of Merlin in production in partnership with Engineering and Sciences. Responsibilities: Own Merlin's AI workflows, reliability, and user-facing intelligence experiences; responsible for day-to-day AI product execution and iteration of the Merlin intelligence roadmap, aligned with pillar strategy Turn high-level user problems into structured workflows, data requirements, and success criteria; drive clarity on what Merlin should do, why it matters, and how correctness is measured Translate ambiguity into shippable AI systems by writing clear specs, PRDs, evaluation frameworks, and edge-case handling for AI behaviors Break down complex actuarial and clinical questions into the data primitives Merlin needs, and partner with engineering on safe, reliable model interactions (planning, RAG, schema alignment, fallbacks) Drive delivery and reliability by overseeing model and coordinating prompt changes, SQL logic, and evaluation pipelines; define guardrails to reduce hallucinations and ensure predictable deployments Collaborate with the sciences team on repeatable testing frameworks and workflows for new markets and contracts Shape the customer-facing intelligence experience by leading discovery with payers and providers, mapping user questions to Merlin capabilities, and driving adoption through demos, supporting GTM enablement, and messaging Run the execution rhythm across teams (prioritization, sprint alignment, risk tracking, cross-team syncs) and partner with delivery and implementation to ensure clean, accurate Merlin launches Identify high-leverage intelligence features that differentiate Arbital, bring insights from user queries into product and commercial strategy, and build internal playbooks and frameworks that make future AI development faster and safer Requirements: 3-5+ years of experience in product management, consulting, analytics, or adjacent roles with significant ownership and execution responsibility Proven experience translating ambiguous problems into shipped systems with engineers Familiarity with healthcare data, actuarial concepts, value-based care, or financial analytics Strong systems thinking: ability to reason about data, workflows, edge cases, and tradeoffs Comfort operating in fast-moving environments with incomplete information Experience working cross-functionally with engineering, data/science, and customer-facing teams Strong written and verbal communication; able to move from executive conversations to detailed specs without losing clarity Nice to Haves: Experience with AI/ML-powered products, LLMs, RAG systems, or text-to-SQL workflows Experience defining evaluation frameworks, quality metrics, or reliability guardrails for AI systems Comfort using SQL, Python, R, or analytics tools to validate outputs and reason about data Startup or 0 to 1 product experience Why Join Us? We are assembling a team of creative, talented visionaries seeking to build a new technology that will change healthcare. You will be able to learn, build, and scale our team and technology in a collaborative, creative culture that values every team member. We Offer:

• Generous equity grants of ISO stock options
• We offer an exceptional benefits package with high employer-paid contributions for health, dental, and vision insurance
• 4% 401(k) match
• Flexible PTO, a weeklong winter shutdown, and 10 holidays each year
• Occasional travel required - Quarterly team offsites
• The opportunity to build a critical software platform that accelerates the American healthcare system's transition to value-based care