Triage Registered Nurse (RN)

Overview This is not a traditional nursing role. The Triage RN serves as a central hub between patients, providers, pharmacies, laboratories, and specialty testing facilities. Success in this role requires strong clinical judgement, exceptional organization, comfort with technology, and the ability to manage a high volume of patient communication while maintaining a 5-star patient experience. While there is some direct patient interaction, the majority of the role is computer-based and focused on triage, clinical coordination, documentation, care plan implementation, and provider support. This position is ideal for nurses who enjoy critical thinking, problem-solving, and managing complex clinical workflows. It is less focused on bedside nursing and more focused on being an operational and clinical quarterback for patient care. What This Role Actually Looks Like A typical day may include: Managing and responding to 100+ patient portal messages Reviewing symptoms and determining appropriate next steps Processing medication refill requests Coordinating specialty laboratory testing Navigating multiple specialty pharmacy and laboratory portals Entering medications, supplements, laboratory orders, and treatment plans into the EHR Following provider-established protocols and care plans Collaborating with providers regarding patient concerns and escalations Assisting with phentermine monitoring appointments Supporting pellet procedures and other clinical workflows Maintaining detailed documentation and follow-up tracking What Makes This Role Exceptional No nights, weekends, or rotating shifts No hospital chaos A small, collaborative team where your voice matters Exposure to progressive, advanced functional medicine Ability to build real, long-term relationships with patients You may be an excellent fit if you Are warm, empathetic, and excellent with patients Enjoy solving problems and figuring things out Like working on a computer throughout most of the day Feel energized by a busy workload Can manage multiple priorities without becoming overwhelmed Love learning new systems, medications, protocols, and workflows Find satisfaction in helping patients behind the scenes Enjoy being the person providers rely on to keep patient care moving #J-18808-Ljbffr Wisconsin Institute of Functional Medicine