Sales Support Specialist

Sales Support Specialist

The Sales Support Specialist supports the sales team by managing the sales pipeline, assisting with RFQs and quoting, and ensuring operational continuity during high-volume periods. This role provides overflow support across sales coordination activities and contributes to revenue growth by ensuring timely, accurate, and efficient handling of sales opportunities. The Sales Support Specialist plays a key role in driving workflow efficiency, accuracy, customer satisfaction, and long-term client loyalty.

Key Responsibilities

• Assist with the intake and review of RFQs from technicians, sales teams, and internal staff.
• Prepare and support sales-related quotes to ensure accurate scope, pricing, and timelines.
• Build, maintain, and manage the sales pipeline to prevent delays and missed opportunities.
• Coordinate with Service Operations Specialists to ensure quotes align with technical scope and execution requirements.
• Track and manage sales opportunities from RFQ through approval to ensure timely follow-up and closure.
• Provide support during high-volume periods to maintain continuity in sales operations.
• Identify opportunities to improve sales processes, workflows, and overall efficiency.
• Perform other duties as assigned.

Direct Manager/Direct Reports

• Operations Manager
• None

Travel Requirements

• None

Minimum Qualifications

• Strong organizational and time management skills with the ability to prioritize effectively.
• Ability to manage multiple tasks in a fast-paced, deadline-driven environment.
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent communication and interpersonal skills, with the ability to collaborate across departments.
• High attention to detail with strong problem-solving and follow-through abilities.
• Working knowledge of sales operations, quoting, and pipeline management.
• Ability to interpret sales scope and partner effectively with technical teams.

Preferred Qualifications

• N/A

Minimum Education

• Associate's degree in Business, Marketing, or a related field.

Preferred Education

• Bachelor's degree in Business, Marketing, or a related field.

Minimum Years of Work Experience

• 13 years of experience in sales support, customer service, administrative, or related roles.
• Experience with CRM systems and sales or project tracking tools preferred.

Certifications

• n/a

Work Location

National Structure - Jupiter

952 Jupiter Park Lane, Suite 1

Jupiter, FL 33458

EEO Statement

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.