Weekend Shift Manager, Operations (6am - 6:30pm on Friday, Saturday, and Sunday)

Job Overview The Manager, Operations coordinates and oversees the day‑to‑day management of a distribution department. The role focuses on meeting or surpassing goals and targets while ensuring facility and organizational objectives are achieved. The position is scheduled Friday‑Sunday, 6:00 AM‑6:30 PM. Responsibilities Oversee the distribution department and meet or surpass goals. Build high‑performing teams by providing guidance and support for hourly colleagues. Generate reports for management on key metrics. Ensure departments excel in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and plan execution. Conduct presentations to senior management as needed. Continuously analyze work processes to identify optimization opportunities and implement improvements. Cultivate a work culture dedicated to superior customer service and success. Collaborate with peers to ensure clear communication and effective handoffs between shifts, maintaining operational efficiency. Establish and maintain procedures and metrics to guarantee customer satisfaction levels are achieved. Manage all aspects of inventory control. Review analyses of activities, costs, operations, and forecast data to assess department progress toward stated goals. Create a safe work environment for staff, including development and enforcement of Safe/Smart work practices and compliance with safety programs. Collaborate with IT as a user for systems development and refinement to enhance operations, productivity, and service levels. Foster an environment of acceptance and respect that strengthens relationships, ensures authentic connections with colleagues, customers, and communities. Other duties may be assigned as needed. Must Have Skills Leadership and Management: Oversee the distribution department, provide guidance and mentorship to direct reports with exceptional leadership, mentoring, and coaching skills. Analytical and Problem‑Solving: Continuously analyze work processes, identify optimization opportunities, implement improvements, and review analyses to assess progress toward goals. Communication and Interpersonal: Conduct presentations to senior management, demonstrate strong written and oral communication and interpersonal competencies, including integrity, trust, adaptability, motivation, coaching, and initiative. Business Acumen: Understand warehouse management and industry trends, possess negotiation and strategic/tactical planning skills, and demonstrate proficiency in problem analysis. Who You Are Bachelor's degree or equivalent work experience in a related field. Ability to perform heavy lifting and endurance tasks (stand, walk, lift at least 50 lb, stoop, kneel, crouch, climb ladders, reach above eye level). Proactive, responsive, detail‑oriented, and able to get things done in a fast‑paced environment. Flexible work schedule, including days, evenings, weekends, and holidays. Benefits Competitive pay and benefits. Health, vision, dental, life, and disability insurance options. 401(k) plan with company match. Paid time off and eight paid holidays. Merchandise discounts and performance‑based incentives. Annual merit review and tuition reimbursement. Employee Assistance Program with mental health counseling and legal/financial advice. Community engagement through Colleague Resource Groups and volunteer opportunities. Additional benefit details are available at Benefit Offerings PDF . Macy's, Inc. (including Macy's, Bloomingdale's, and Bluemercury) is an equal‑opportunity employer committed to a diverse and inclusive work environment. #J-18808-Ljbffr Macy's