Demand Planner- NetSuite

Founded in 1979 by veterinary scientist Dr. Bob and Susan Goldstein, Earth Animal was born from a mission to preserve and enhance the lives of pets through products crafted with care, integrity, and an unwavering dedication to their well-being. Over the past five decades, we’ve become a trusted name in the U.S. pet industry, with a growing presence across Europe.

Driven by a passion for pets, Earth Animal continues to lead innovation with purpose-built products:

• Wisdom® Air-Dried Food: Nutrient-dense, air-dried nutrition made for natural wellbeing.
• No-Hide® Chews: The original rawhide-free, long-lasting chew, loved by dogs and trusted by pet parents.
• Apothecary: A holistic range of plant-based remedies that support pets’ vitality and wellness.

As a Certified B Corporation, we are more committed than ever to making a positive impact.

From groundbreaking nutrition solutions to wellness innovations, everything we create reflects

our devotion to improving the lives of animals.

At Earth Animal, we celebrate the joy pets bring to our lives and strive to make the world better — one Earth Animal at a time.

The Role

The Demand Planner - NetSuite reports to our Director of Planning and plays a critical role at the intersection of demand planning, supply chain, data analytics, and business systems. This position will be responsible for supporting and improving our demand planning processes while serving as a key internal resource and subject matter expert for NetSuite.

We are looking for a highly analytical, systems-oriented individual who understands both how the business operates and how NetSuite should support the business. This person will not simply maintain data or run reports—they will actively identify issues, troubleshoot system problems, improve processes, and help implement NetSuite functionality that enables the organization to operate more efficiently.

The ideal candidate will have strong hands-on NetSuite experience, including the ability to investigate and resolve issues, manage system configuration and data integrity, understand integrations, and work with internal teams and external developers/consultants when necessary. Experience implementing or optimizing demand planning and forecasting is highly desirable.

On the planning side, this role will support forecasting, inventory planning, purchasing, and analysis of finished goods and packaging. The successful candidate will be comfortable moving between detailed data analysis, business process improvement, and hands-on ERP administration.

This is an excellent opportunity for a self-starter who enjoys solving problems, learning systems, improving processes, and taking ownership.

And you must love dogs—you can expect at least 2 four-legged coworkers on any given day!

Responsibilities

NetSuite Analyst & Systems

• Serve as the primary internal Netsuite administrator and subject matter expert
• Manage Netsuite configuration, workflows, saved searches, dashboards, reports, roles, permissions, and master data
• Troubleshoot system issues, identify root causes, and manage enhancements and system improvements
• Maintain data integrity across customers, vendors, items, inventory, purchasing, sales, and planning
• Partner with Netsuite consultants, developers, Celigo, and other technology providers on complex issues and implementations
• Support new functionality, system upgrades, user training, and process documentation

Integrations & Process Improvement

• Monitor and troubleshoot integrations between Netsuite, ecommerce, warehouse/3PL, and other business systems
• Identify and resolve data, configuration, integration, and process issues
• Improve system workflows, automation, and controls to reduce manual processes and workarounds
• Evaluate business processes and recommend system improvements that increase efficiency and accuracy

Demand Planning & Forecasting

• Develop and maintain finished goods and packaging forecasts using historical sales, trends, seasonality, inventory, and business inputs.
• Support implementation and optimization of Netsuite demand planning and forecasting.
• Analyze forecast accuracy, sales trends, inventory levels, lead times, and demand changes.
• Partner with the Director of Planning to improve forecasting methodologies, reporting, and planning processes.
• Identify potential stockout, overstock, and supply risks and recommend actions.

Inventory, Purchasing & Supply Chain

• Conduct packaging cycle counts and investigate inventory discrepancies.
• Manage packaging purchase orders, pricing, supplier communication, and delivery timelines.
• Support inventory transfers and maintain appropriate inventory levels across warehouses and ecommerce.
• Monitor inventory availability and support finished goods and packaging planning.

Reporting & Business Analysis

• Develop and maintain Netsuite reports, saved searches, dashboards, and planning KPIs
• Provide analysis and ad hoc reporting to support Planning, Operations, Finance, Sales, and other teams.
• Translate data into actionable insights and recommendations
• Identify opportunities to improve data quality, reporting, and operational performanc.

Requirements for Success

• Bachelor's degree in Supply Chain, Business, Information Systems, Analytics, or a related field.
• Hands-on NetSuite administration experience required including configuration, workflows, saved searches, reporting, dashboards, permissions, and master data.
• Demand planning, supply chain and operations experience preferred.
• Proven ability to troubleshoot Netsuite issues, identify root causes, and implement solutions.
• Experience with Netsuite integrations and external consultants, developers, or technology partners.
• Experience with Netsuite Demand Planning, Forecasting, Inventory Management, and Purchasing modules.
• Understanding of demand planning, forecasting, inventory, and supply chain fundamentals.
• Strong analytical and problem-solving skills with advanced Excel capabilities.
• Ability to translate business needs into system solutions and process improvements.
• Strong organizational, project management, communication, and cross-functional collaboration skills.
• Self-directed with strong attention to detail and ownership from issue identification through resolution.
• CPG, manufacturing, food, pet, or consumer products experience is a plus.
• NetSuite certification and Celigo or other integration platform experience are a plus.
• Advanced knowledge of Excel.

This job description reflects the core activities of the role although there will be changes in the emphasis of duties as required from time to time.

The salary is commensurate with the candidate's demonstrated level of expertise in NetSuite, as well as the skills and behaviors outlined in this job description.

Candidates must be authorized to work in the US without the need for employer-sponsored visa sponsorship, now or in the future.