IT program manager

Job Responsibilities:

• Execution IT projects in various aspects - Infrastructure, Applications, and Information Security.
• Applies project management disciplines and experience, develops plans to include project definitions, scope, business requirements, cost, completion dates, resource allocation, and quality/reliability for a group of projects in 1 or more complex programs
• Actively partners with IT teams to ensure appropriate processes and templates are utilized for project and program success
• Accountable for establishing and managing multiple project deliverables, communicating project and program vision and ensuring IT resources are aligned properly
• Maintains the project budget schedules, and manages resource levels to achieve project success
• Utilize both agile and waterfall methodologies, driving technical and functional teams to complete critical path business requirements in a timely fashion
• Develops and implements corrective action plans when deviations from budgets and/or schedules are evident
• Develops and manages short- and long-term program roadmaps
• Prioritizes work on projects and programs based on business need and IT capability
• Drives expectation setting and leadership management within IT and the business
• Drive and assist with the development of business cases
• Engage with key business stakeholders to understand their needs, document requirements, and perform business analysis
• Facilitates vendor selection process and manages vendor relationships
• Maintains a high level of organization and planning while communicating with stakeholders to reach timelines and maintain customer satisfaction
• Regularly identifies risks and communicates project health to senior leadership
• Identifies and directs changes through appropriate review and approval mechanisms.
• Resolves most conflicts between timeline, budget, and scope independently, but intuitively escalates complex issues to Portfolio management
• Looks for process definition and improvement opportunities and leads others in adhering to existing IT processes and contributing to their improvement
• Demonstrates flexibility and resilience in response to changing or ambiguous work situations

• Minimum of ten (15) years of IT experience.
• Project Management Certification preferred but not required (PMP)
• 10+ years' experience in successfully leading and managing across diverse projects and programs
• Security certifications like Security+, CISSP is a plus
• Technical experience is required; SDLC, Agile & Scrum methodology experience required
• Strong cross-group collaboration skills and experience working across multiple teams both within the division and across the company
• Excellent interpersonal, human relations, written, verbal and listening communication skills
• Ability to assist in creating project roadmaps