Vehicle Quality Assurance Coordinator - Miami International Airport

Fleet Coordinator (Vehicle Quality Control)

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands, has an opening for a Fleet Coordinator (vehicle quality control) at its Miami Headquarters located at MIA.

The Fleet Coordinator is responsible for assisting the Fleet Supervisor with fleet movement, lot organization, the in-fleeting process, and the execution of overall fleet movement at the airport. This position is responsible for ensuring that all vehicles are located in the appropriate area(s). The Fleet Coordinator will coordinate and/or execute on our asset control, fleet reconciliation, and damage evaluation initiatives.

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

This position pays $16 / hour

Schedules available:

Sun: Off, Mon-Wed: 5:00a-1:30pm, Thur: Off, Fri-Sat: 5:00a-1:30pm

Sat-Wed: 1:30pm-10pm, Thur-Fri: Off

Mon-Fri: 1:30pm-10pm, Sat-Sun: Off

Thur-Sun: 1:30pm-10pm, Mon: 12pm-8:30pm, Tues-Wed: Off

Thur-Mon: 10pm-6:30, Tues-Wed: Off

Responsibilities

Lot Organization:

• Monitor all aspects of vehicle movement on and off the lot for the entire fleet at the location(s) including offsite lots and 3rd party overflow parking lots
• Make and take calls from outside organizations regarding vehicle exchanges and recoveries
• Manage driver activity to and from the airport including the coordination of pick-ups and drop offs on and off site with vendors to and from a variety of locations while ensuring that new car stock, in fleet units, and resales/turnback's vehicles are moved to the best location to maximize lot space and traffic flow

Damage/Deletes:

• Utilize company computer systems to monitor and track vehicles based on movement type such as recalls, deletes and cars needing preventative maintenance
• Segregate vehicles based on sold vehicles and vehicles needing defueling and repairs
• Inspect vehicles for damage prior to fleet movement to ensure that proper check in process is followed
• Coordinate body damage repair and glass replacement needs with shops and vendors
• Facilitate lost and found items with 3rd party or Auto Detailer team

Registration:

• Maintain current registration and ensure all expired license plates are grounded by working closely with staff to provide support on title registration, fleet maintenance, maintenance tracking on vehicles, turnback recording, duplicate key procedures, and other special projects

Reporting:

• Execution of daily fleet inventory unit counts
• Utilize programs such as EVMS to report activated units and provide updates on vehicle revenue and downtime
• Track bus preventative maintenance schedule

Point of Contact:

• Act as the point of contact for the driver team on a daily basis
• Provide administrative support for the Fleet Supervisor and assistance to Branch Managers, Assistant Managers, and Vehicle Repair where needed
• Maintain relationships with a variety of body shops and onsite vendors
• Act as a point of contact for Managers to get specific upgrade vehicles for customers
• Seek to improve job performance through self-assessment, skill development, training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Qualifications

• Must be at least 18 years of age.
• Must have a valid driver's license with no more than 2 moving violations within the last 3 years
• No drug or alcohol related convictions on driving record in the last 5 years
• Minimum 1 year experience handling basic customer service and/or office administration functions.
• A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.