GCP Cloud Engineer

GCP Cloud Engineer

Location: Dallas, TX (3 days Onsite)

Role Overview: The Cloud Operations Engineer L1L15 provides operational support for enterprise cloud environments with a primary focus on Google Cloud Platform (GCP). The role acts as the first point of engagement for cloud incidents, operational events, and service requests while ensuring adherence to ITIL aligned service management practices. Shift timings 12 PM 8 PM Central Time.

Experience Requirements: Minimum 5 years of experience in Cloud Operations, Infrastructure Operations, NOC, IT Operations, SRE Operations, or Cloud Support environments.

Key Roles and Responsibilities:

• Monitor cloud infrastructure and respond to alerts from enterprise monitoring tools.
• Perform L1 and L15 incident triage, troubleshooting, and remediation.
• Manage incidents, requests, and operational tasks through ServiceNow.
• Support GCP Compute Engine, IAM, VPC, DNS, Storage, Load Balancing, VPN, and Logging services.
• Participate in major incident bridges and war rooms.
• Execute runbook driven operational activities and health checks.
• Support change reviews, risk assessments, pre-post implementation validations, and approved operational changes.
• Maintain SOPs, runbooks, KEDB articles, and knowledge of repositories.
• Provide shift handovers and operational reporting.
• Identify automation, toil reduction, and service improvement opportunities.

Primary Skills: Google Cloud Platform (GCP), Linux Administration, Basic Networking, TCP/IP, DNS, VPN, Routing, Firewalls.

Preferred Optional Skills: AWS and Azure exposure, Kubernetes, GKE, Docker, Terraform, Infrastructure as Code, GitHub, Azure DevOps, Jenkins, Ansible, and workflow automation.

Cloud Security and Governance Certifications Preferred.

Skills: Mandatory Skills: GCP Build, GCP Infra Services, Terraform.