Lifeguard: Safe Waters, Guest Experience Pro

LIFEGUARD - Caporella Aquatic Center

TAM SFM, LLC

LOCATION: Tamarac, FL

DEPARTMENT: AQUATICS

REPORTS TO: GENERAL MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Caporella Aquatic Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Tamarac, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Caporella is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Lifeguard will be responsible for the safety of all guests in and near the pool area. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: Enforcing all pool rules Preventing injuries and minimizing hazardous situations Providing patron surveillance whenever a patron is swimming Handling all injuries, accidents, and emergency situations as they arise (contact Head Lifeguard for any assistance) Arriving to work on time Instruct various ages in swimming, water safety, and other aquatic programming Completing assigned cleaning duties Attending in-service training as scheduled Provide courteous and friendly first-in-class guest service Greet guests and provide information and way finding as needed Operate ticket sales booth and handle cash Be knowledgeable about facility programs (format, pricing, meeting dates/times) Be knowledgeable of and enforce venue policies and procedures Maintain confidentiality and discretion with guest and Team Member information Professionally resolve guest concerns and complaints and/or direct to appropriate manager Maintain a clean space and perform regular walk-throughs (indoor/outdoor) to ensure venue cleanliness Supervise and enforce rules during events Attending in-service training as scheduled Complete special projects, daily assignments, and other duties as assigned by management

MINIMUM QUALIFICATIONS:

Current certification in Deep Water Lifeguard Training by the American Red Cross and First Aid, CPR/AED for Lifeguards or able to complete training and earn certification within 30 days of hire Strong communication and organizational skills Ability to work well with others Must be at least 16 years of age or older

WORKING CONDITIONS AND PHYSICAL DEMANDS:

Must be able to lift 50 pounds waist high Will frequently be required to walk, swim, sit Will be required to use hands and fingers, handle, feel or operate objects, tools or controls; and reach with hands and arms Will be required to climb or balance; stoop, kneel, crouch or crawl Will occasionally lift, pull, push and/or move heavy items Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus May work in outside weather conditions and be exposed to outside temperatures ranging from 80-105 degrees Minimal duties are performed in direct sunlight and will be exposed to hot, wet, and humid conditions Exposure to cleaning chemicals that must be handled with extreme caution #J-18808-Ljbffr The Sports Facilities Advisory & Management