OTC Consultant
NTT Data
Req ID: 364714
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a OTC Consultant to join our team in Hyderabad, Telangana (IN-TG), India (IN).
Job Description : The SAP SD Support Consultant is responsible for providing functional support, issue resolution, enhancements, and continuous improvement for the Sales & Distribution module across SAP ECC and S/4HANA environments . The role ensures smooth business operations by collaborating with cross-functional teams, analysing business requirements, and delivering high‑quality SAP solutions aligned with organizational goals.Key responsibilities: 1.Application support and Business Process Management Troubleshoot and resolve incidents related to order-to-cash (OTC) processes.Analyse root causes and implement permanent fixes to reduce recurring issues.Monitor IDocs, batch jobs, pricing errors, and interface failures.Support end-to-end SD processes:
Order Management, Pricing, Delivery, Shipping, Billing, Credit Management, Returns, Rebates . Work closely with business users to understand operational challenges and propose solutions.Document functional specifications for enhancements, reports, and integrations.Prepare test scenarios and perform unit, integration, and UAT testing.Maintain functional documentation, SOPs, and training materials.Support release management and transport movement.Coordinate with FI, MM, PP, WM, and CRM teams for integrated processes.Work with technical teams for interface support (EDI, IDoc, API, middleware). 2. Configuration & Enhancements Perform configuration in ECC and S/4HANA SD areas such as:Pricing (condition types, access sequences, pricing procedures)Output determinationCredit managementDelivery & billing configurationCopy controlsPartner determinationSupport custom developments (WRICEF objects) by working with ABAP teams. 3. S/4HANA Transition & Support Support migration activities from ECC to S/4HANA (brownfield/greenfield).Validate data migration objects (customers, materials, pricing, open orders).Adapt to S/4HANA innovations such as:Business Partner conceptAdvanced ATPFiori apps for SDSimplified data model
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,
NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
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