Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

At the Ryan Kanatzar State Farm Agency, we are dedicated to helping individuals, families, and businesses protect what matters most through personalized insurance solutions and exceptional customer service. With more than a decade of insurance experience, Ryan leads a team focused on building lasting relationships, educating customers, and providing a truly personal experience.

As a United States Marine Corps veteran, Ryan brings a strong commitment to discipline, teamwork, and serving others into the agency culture. Our team values collaboration, professional growth, and making a positive impact in the communities we serve. We strive to create a supportive workplace where team members can develop their skills while helping customers feel confident and protected.

If you’re looking to join a team that values integrity, relationships, and making a difference every day, we’d love to meet you.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Ryan Kanatzar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Sales and Service role- Range $45k-$75K No cap in commissions

About Me:
Outside of the office, I enjoy spending time with my wife and our two children. I’m an avid sports fan and love hiking, golfing, and traveling with my family. As a proud United States Marine Corps veteran, I bring the same level of dedication and discipline to my work that I brought to my service. I'm excited to be part of this wonderful community and look forward to building meaningful relationships with each of our Good Neighbors.