Guest Experience Lead

McDonald's - 6920 Old Dominion Drive - Responsibilities: Lead the guest experience by checking in with guests and ensuring they are enjoying themselves; Handle guest concerns and provide resolutions to their satisfaction; Work hand in hand with the team to maintain a welcoming, friendly, and clean restaurant environment; Offer expert insight into promotions and benefits of utilizing the McDonalds App, Mobile Order & Pay features; Be in the know about promotions and benefits of utilizing McDonalds App and Mobile Order & Pay features