Senior Service Designer, Member Experience & Impact
Humana, Inc.
Humana, Inc. is seeking a Lead Service Designer to help lead transformation within the Insurance Product Experience (IPX) team. You will steer vision, research, service design, testing, and implementation planning across channels to improve member experiences. You will collaborate with UX/UI, product, marketing, and ops teams to deliver seamless digital and offline touchpoints, while demonstrating strong emotional IQ and cross-enterprise collaboration. Remote-friendly with travel as needed. #J-18808-Ljbffr Humana, Inc.
Vacancy posted 1 day ago
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