Family Partner FRC

DescriptionFamily Partner-FRC- this is a full-time, non-exempt position. Must be able and willing to work up to 4 evenings and 2 weekends each month if required. Mission: We provide the people, place, and path for exceptional youth mental health. Vision: We aim to redefine what youth mental healthcare can be by delivering transformative support that doesn't just treat symptoms but changes lives. About Edgewood: Each person who works at Edgewood shares a passion for making a difference in the lives of the children and families who we serve in the San Francisco Bay Area. Employees find themselves surrounded by a diverse and extraordinary group of dedicated professionals, in welcoming environments characterized by whole-person care, open communication, creative support and a commitment to growth, healing and improving each day. Edgewood's successes come from our employees and the positive results they help create for children and families. When you join Edgewood, you join a culture of purpose and belonging, where your growth is a priority, your identity is embraced, and the work you do matters. Position Summary The Family Partner provides support to parents/caregivers who are enrolled in Edgewood programs. The Family Partner provides outreach, resource information and brokerage, basic needs support, and follow-up and aftercare to families to meet their non-clinical needs through case management, support groups and workshops, and in-kind donation distribution, including the Edgewood Food Bank. Services are provided in the office, in family homes, in other community locations, and through phone/text/email, or video conferencing. The Family Partner must demonstrate the following Core Competencies of the Protective Factors Framework of the Strengthening Families Approach: Support parent/caregiver resilience Help families build strong social connections Help families identify and access concrete support in times of need Provide parenting and child development education Help parents promote the social and emotional competence of children Essential Functions Be an Edgewood Ambassador. Outreach to parents/caregivers and provide them with information and help them connect to services to meet their needs, such as enhanced case management, support groups, food pantries, parent-child interactive groups, evidence-based parenting courses, child development workshops, cultural celebrations, Early Childhood Mental Health Consultation services, including child development assessments, and other Edgewood programs. Be a part of the Edgewood System of Care. Collaborate with all Edgewood Staff referring families to the Edgewood Family Resource Center to coordinate and integrate services to families. Educate all Edgewood teams and programs about services offered through the Edgewood Family Resource Center and ensure welcoming and seamless service provision for referrals. Be a Family Advocate. Provide skilled advocacy and case management supports that includes consistent outreach and engagement to families, complete confidential intake and needs assessments, develop individualized family goals and services plans in partnership with families, provide support in identifying and accessing skills and resources to help families successfully meet goals, and provide follow-up and aftercare to help families continue to access needed services. Be a record keeper. Keep detailed case records in a timely and professional manner and in accordance with program and agency standards and deadlines, such as sign-in sheets, evaluations, enrollment forms, client satisfaction surveys, assessments, service plans, and incident reports. Document and record every service performed, whether it be with an individual, group, team, or organization. Applied Knowledge, Skills, and Abilities High School Diploma or General Education Diploma is preferred. One year of community, social, or public health work experience. Spanish-language speaking and writing fluency preferred. Must trustfully work autonomously in the field. Ability to use Microsoft Office programs. Salary Information This position has an hourly rate of $29.18. As part of our team, benefits-eligible employees receive an excellent comprehensive benefits package: 16 days of PTO the first year and more thereafter Nine paid holidays Five health and wellness days off annually 10% additional pay for community-relevant second language fluency Medical/Dental/ and Vision plans 403 B Retirement Plan with agency match Employee Assistance Program Commuter Benefits Program Medical and Childcare Flexible Spending Accounts Pet Insurance Identity Theft Protection Plan Paid Employee Referral Program Career advancement opportunities Retention bonuses for many positions Continuing Education expense reimbursement Professional licensing fee reimbursement Professional Development reimbursement opportunities Verified Public Service Loan Forgiveness Employer Equal Opportunity Edgewood is proud to be an equal-opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or intersex are encouraged to apply. Edgewood maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability, veteran status or any other basis prohibited by statute. Edgewood