Configuration Technician (Hoffman Estates)

Responsibilities

• Quality check product that is being setup and disassembled
• Perform repairs on various types of equipment including computers, printers, POS (Point of Sale) equipment, and hand-held mobile scanners
• Ability to read and comprehend technical documentation (Standard Operating Procedures, Technical Drawings, and Schematics)
• Evaluate and monitor repair processes and techniques and make recommendations for process and equipment changes that lead to gains in productivity and the quality of repairs
• Basic soldering a plus
• Independently diagnose, define problems, collect data, establish facts, draw valid conclusions, facilitate solutions, and resolve complicated repairs
• Perform test programs and run benchmarks for battery and power measurements
• Read and follow directions in technical documentation, provided by both internal and external customers
• Complete and maintain checklists for staging and integration tasks
• Communicate and follow-through with internal customers to resolve any issues

Requirements

• High School Diploma or GED; Associate’s Degree preferred
• 1-3 years’ experience in related field
• Experience with POS (Point-of-Sale) equipment is preferred
• Experience with computer software, printers, and/or scanners installation and configuration
• Ability to repair laser barcode equipment such as Symbol, Intermec, and Honeywell
• Component level soldering skills
• Excellent organization, attention to detail and time management skills
• Ability to lift on a repetitive basis up to a maximum of 70 lbs. and stand for long periods of time
• Ability to work in a fast paced environment
• Occasional evenings and weekends required
• A+ Certification preferred
• Ability to quickly learn new skills and translate knowledge to practical application
• Basic Office Skills (Word, Excel, Outlook)