Delivery Helper

Delivery Helper

Do you enjoy hands-on work and being part of a team that brings beautiful designs to life? As a Delivery Helper at Vesta Home, you'll assist in delivering and setting up high-quality furniture in our customers' homes. Vesta Home is recognized for its innovative, stylish home furnishings and commitment to customer satisfaction. In this role, you'll work alongside our delivery drivers to ensure that every item is handled with care and installed to perfection. Become part of a team that delivers more than just furniturewe deliver exceptional customer experiences.

This is a meet-on-site position. Team members will report directly to assigned job sites each day, where they will begin their shift with the delivery team. There is no daily reporting requirement to the Hayward warehouse.

Support in Delivery & Setup:

• Assist the Delivery Driver with the safe and efficient loading and unloading of furniture and dcor items onto the truck, ensuring all products are securely placed to prevent damage during transit.
• Help transport heavy furniture (over 75 lbs) from the truck to customers' homes and businesses, utilizing proper lifting techniques to ensure safety.
• Work closely with the Delivery Driver during the setup of furniture on-site, helping to arrange items according to Vesta Home's standards for a polished, professional presentation.
• Assist in hanging artwork, mirrors, and wall dcor as directed by the Delivery Driver, using proper tools to ensure secure installation.

Customer Service Excellence:

• Represent Vesta Home's brand with a professional and positive attitude during all customer interactions.
• Support the Delivery Driver in providing customers with updates on delivery windows and assist in addressing any basic questions or concerns they may have.
• Maintain a clean and organized workspace, including keeping the delivery truck tidy to reflect Vesta Home's high standards.

Adaptability & Flexibility:

• Follow instructions from the Delivery Driver, dispatcher, and other team members, adapting to changing tasks and priorities throughout the day.
• Be prepared to take on additional responsibilities as assigned by the Delivery Driver or Delivery Manager to ensure successful operations.
• Show a willingness to learn new skills related to furniture handling, setup, and customer service, including the proper use of tools and safety protocols.

These duties and responsibilities are intended to describe the general nature and level of work and are not an exhaustive list. The employee may be required to perform other duties as assigned.