Field Service Manager

Are you a passionate and experienced behavioral health professional ready to make a lasting impact in the lives of individuals facing mental health and substance use challenges? If so, we invite you to consider applying for the Field Services Manager position at the Healing Oaks Hybrid Outpatient Clinic in San Diego, CA. In this vital role, you'll be at the forefront of a dynamic team delivering essential clinical support and services to individuals in need, while shaping the future of integrated mental health and substance use care in the community. Why Apply? Make a Difference: Help individuals with severe mental illness (SMI), co-occurring disorders (COD), and substance use challenges lead more fulfilling lives. By providing clinical support and coordinating care, you'll play a pivotal role in their journey to recovery. Leadership Opportunity: As the Field Services Manager, you'll lead and inspire a diverse team of Care Coordinators, Peer Support Specialists, clinicians, and interns in our Urgent Walk-In Department. Your leadership will directly impact service delivery and staff development, ensuring clients receive the highest standard of care. Comprehensive & Impactful Services: The Healing Oaks Clinic offers a unique, hybrid model combining outpatient services, Medication Assisted Treatment (MAT), and mobile outreach. You’ll be part of a comprehensive, client-centered approach that includes mental health counseling, recovery services, vocational support, and specialized care for transitional-aged youth, perinatal women, justice-involved individuals, and more. Collaborative Environment: Work within a multidisciplinary team of professionals, including Nurse Practitioners, clinicians, case managers, and peer support specialists, to coordinate care, facilitate referrals, and ensure clients receive the services they need. Work-Life Balance: We offer a supportive work environment with opportunities for professional growth and development, including rotating on-call and weekend shifts that provide variety in your schedule. Key Responsibilities: Coordinate Care: Lead and manage clinical operations for the Urgent Walk-In Department, overseeing psychosocial screenings, assessments, and ensuring clients are connected to appropriate mental health and substance use disorder services. Direct Client Care: Provide direct clinical services when needed, perform crisis interventions, and advocate for clients within the broader network of community agencies. Leadership & Supervision: Mentor and supervise a team of registered clinicians, peer support specialists, and interns. Build a culture of collaboration and professional development. Develop Partnerships: Cultivate relationships with internal and external partners to expand service options and resources for clients. Support and facilitate seamless referrals to other treatment programs. Administrative Oversight: Maintain schedules, ensure proper documentation, and assist in program evaluations to maintain high standards of care and regulatory compliance. What We're Looking For: Clinical Expertise: A Master's degree in social work, marriage and family therapy, or a related field. License preferred (LCSW, LMFT, LPCC, or similar preferred), along with a deep understanding of mental health, substance use treatment, and trauma-informed care practices. Leadership Experience: At least 2 years of leadership experience, preferably in a behavioral health setting, where you’ve led teams and supervised clinical staff in high-pressure, client-focused environments. Commitment to Diversity and Inclusion: Experience working with a culturally diverse population, including Latino, African American, LGBTQIA+, and other underserved communities, is essential. Bilingual Skills a Plus: While not required, bilingual proficiency in Spanish is a significant asset, enabling you to connect with a broader community of clients. Hands-on Experience: Experience with mental health diagnoses, therapeutic approaches like Motivational Interviewing, and case management for clients with complex needs is highly desirable. Why Work at Healing Oaks? At Healing Oaks, we believe in a holistic approach to mental health and recovery. As a member of our team, you’ll have the opportunity to collaborate with a passionate group of clinicians and support staff committed to helping individuals achieve long-term recovery and a better quality of life. This is your chance to make a tangible impact in a community that is eager for change, while advancing your career in a dynamic and supportive environment.

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