Patient Account Coordinator

Full-time

Deaconess Health System

Join our Team as a Patient Account Coordinator

Are you compassionate detail-oriented and passionate about helping patients navigate the financial side of healthcare Were looking for a caring and dedicated Patient Account Coordinator to join our team and help us continue our tradition of excellence.

In this role youll play an important part in supporting accurate and timely patient account processing while helping patients and healthcare partners navigate billing and insurance questions. Youll also serve as a team leader within your area helping support daily operations training and the overall success of the Patient Financial Services team.

What Youll Do:

Facilitate accurate charging billing payment posting follow-up and refunding of insurance and self-pay accounts.
Communicate professionally and courteously with patients and third-party payors to resolve billing and insurance questions.
Assist with the resolution of delinquent accounts using appropriate and compliant collection practices.
Support departmental accounts receivable goals through timely and accurate account follow-up.
Serve as a team leader by assisting with new employee training auditing and oversight of daily operations.
Help maintain department processes policies procedures supplies equipment and other operational needs.
Process correspondence meeting minutes invoices and other departmental documentation accurately and timely.
Provide a welcoming and professional experience for patients visitors and healthcare partners.

Education & Experience:

Completion of High School or GED is required.
Knowledge of healthcare billing and collections is preferred.
Understanding of debits and credits is a plus.

If you thrive in a fast-paced environment enjoy problem-solving and are committed to providing exceptional service to patients and healthcare partners we encourage you to apply and become part of our team.

Hybrid Remote (Training onsite required)
M-F 7:00AM-3:30PM
Medical Billing & Leadership

Required Experience:

Apply

Vacancy posted 7 days ago

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