Administrative Coordinator

Administrative CoordinatorWayne Door is looking for an organized, dependable, and customer-focused Administrative Coordinator to join our Door Tech & Security team in Youngstown!This role is a great fit for someone who enjoys staying organized, helping customers, and keeping things moving behind the scenes. You'll work closely with customers, technicians, sales representatives, and management to help coordinate service calls, manage service orders, communicate updates, and support the day-to-day operations of our Youngstown location.What You'll Do:Answer incoming calls and assist customers with questions and service requestsEnter, update, and close out service ordersHelp schedule and coordinate service calls and technician appointmentsCommunicate appointment details, schedule changes, and service updatesMaintain accurate customer and service recordsAssist technicians, sales representatives, and management with administrative needsLearn about our automatic doors, access control systems, cameras, security systems, and other productsHelp keep the office and daily service operations organized and running smoothlyWhat We're Looking For:Previous administrative, customer service, scheduling, dispatching, or office experience preferredStrong communication and customer service skillsOrganized with excellent attention to detailComfortable juggling multiple priorities throughout the dayComfortable using computers, email, phones, and business softwareMicrosoft Office experience preferredExperience with CRM, dispatching, Acumatica, or service-management software is a plus, but not requiredWillingness to learn our products, terminology, and service processesDependable, self-motivated, and able to work both independently and as part of a teamValid driver's license and ability to meet company insurability requirementsIf you're someone who likes helping people, staying organized, and being part of a team where every day can look a little different, we'd love to hear from you.Apply today to join our Door Tech & Security team in Youngstown!Job RequirementsPrevious administrative, customer service, scheduling, dispatching, or office experience preferredStrong verbal and written communication skillsProfessional and friendly phone presenceStrong organizational skills and attention to detailAbility to manage multiple tasks and changing prioritiesComfortable using computers, email, phones, and business softwareMicrosoft Office experience preferredWillingness to learn Door Tech & Security products and terminologyDependable, self-motivated, and able to work independently and as part of a teamValid driver's license and ability to meet company insurability requirements