Assistant Office Manager

Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Vision insurance Ready to Grow Into a Leadership Role? Able Autism Therapy Services is seeking a motivated, organized, and compassionate Assistant Office Manager to support the daily operations of our growing ABA therapy center in Sandy Springs, GA. This is an excellent opportunity for an experienced Registered Behavior Technician (RBT) who is ready to take the next step in their career. Whether you've already held a leadership role or are looking for your first management opportunity, we'll provide the support and mentorship needed to help you succeed. Working alongside the Office Manager and Clinical Leadership team, you'll help oversee clinic operations, support employees, coordinate scheduling, enhance the client experience, and contribute to the continued growth and success of our clinic. Why You'll Love Working Here Competitive salary Performance-based bonus opportunities Medical, Dental & Vision Insurance 401(k) Paid Time Off & Paid Holidays Career advancement opportunities Supportive leadership team Employee appreciation events Ongoing training and leadership development Make a meaningful difference in the lives of children and families What You’ll Do Office & Clinic Operations Assist the Office Manager in overseeing the day-to-day operations of the clinic. Ensure the clinic operates efficiently while maintaining exceptional customer service. Welcome and assist clients, families, visitors, and referral partners. Answer incoming phone calls and direct inquiries appropriately. Maintain a clean, organized, safe, and professional clinic environment. Coordinate facility maintenance, office equipment, and supply inventory. Serve as the primary point of contact for clinic maintenance and operational needs. Staff Leadership & Scheduling Assist with recruiting, interviewing, onboarding, and training new therapists. Create and maintain clinical staff schedules. Coordinate therapist coverage for schedule changes, absences, and emergencies. Maximize utilization of authorized therapy hours by efficiently managing staff schedules. Monitor employee attendance, punctuality, and overall performance. Support employee coaching, engagement, and recognition initiatives. Assist the Office Manager with performance management and staffing decisions. Client & Family Support Build positive relationships with clients and families. Maintain accurate client schedules, records, and contact information. Ensure families receive all required clinic information and company policies. Support the client intake process and ongoing authorization workflow. Help ensure a positive experience for every family served. Develop relationships with physicians, schools, and community referral sources to help grow the clinic. Administrative Responsibilities Maintain accurate clinic schedules and employee calendars. Monitor office supplies, therapy materials, and equipment. Support employee timekeeping and scheduling systems. Assist with client authorizations and administrative documentation. Ensure compliance with company policies, HIPAA regulations, and clinic procedures. Communicate important clinic updates to staff promptly and effectively. Leadership Responsibilities Lead by example through professionalism, reliability, and accountability. Foster a positive, team-oriented work environment. Help implement employee appreciation and engagement initiatives. Support continuous improvement efforts that enhance clinic operations and client satisfaction. Assist with achieving clinic growth goals by supporting recruitment, scheduling efficiency, and outstanding customer service. Complete additional responsibilities assigned by the Office Manager. Direct Clinical Support Maintain an active Registered Behavior Technician (RBT) certification. Provide direct ABA therapy when necessary to ensure continuity of care during staff absences, emergencies, or unexpected schedule changes. Support clinical staff while maintaining high-quality service delivery and client satisfaction. Qualifications Required Active Registered Behavior Technician (RBT) certification in good standing. Strong organizational, communication, and interpersonal skills. Ability to manage multiple priorities in a fast‑paced environment. Excellent customer service and problem‑solving skills. Positive attitude with a willingness to lead by example. Ability to work independently while collaborating with multidisciplinary teams. Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint). Ability to learn and use scheduling software, electronic medical record (EMR) systems, and other clinic technology. Ability to successfully pass a criminal background check. Preferred (Nice to Have) Previous leadership, supervisory, scheduling, or office management experience. Experience with ABA clinic operations. Experience with insurance authorizations and client scheduling. Bilingual (English/Spanish). Technical Skills Microsoft Office (Word, Excel, Outlook, PowerPoint) Electronic Medical Record (EMR) systems Staff scheduling software Timekeeping systemsGeneral office technology Physical Requirements Ability to stand, walk, bend, kneel, and move throughout the clinic. Ability to occasionally lift or assist children weighing up to 50 pounds . Ability to assist with direct therapy when needed. Ability to perform computer‑based administrative work. Why Join Able Autism Therapy Services? At Able Autism Therapy Services, we believe exceptional care starts with exceptional people. We are committed to creating a supportive, collaborative workplace where employees are empowered to grow professionally while making a meaningful impact on children and families. As our Assistant Office Manager , you'll have the opportunity to develop your leadership skills, work alongside an experienced team, and play a vital role in the continued growth of our clinic. We believe in promoting from within and investing in our employees' success. If you're an experienced RBT looking to grow into a leadership position while continuing to make a difference every day, we'd love to hear from you. Apply today and grow your career with Able Autism Therapy Services! Equal Employment Opportunity Able Autism Therapy Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr