Senior Technical Business Analyst

Senior Technical Business AnalystAs a Senior Technical Business Analyst at SkyCell, you'll play a key role in bridging business needs with technical solutions. Working closely with Product Managers, Engineers, QA, and stakeholders across the business, you'll translate complex requirements into scalable, user-centric solutions that drive our products forward. From shaping new features and analyzing data to supporting releases and solving operational challenges, you'll help deliver technology that has a real impact on the global pharmaceutical supply chain.Founded in Switzerland in 2012, SkyCell is transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions.Our integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide.Today, SkyCell operates at the intersection of hardware, software, data, and logistics - combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains.Why SkyCell?Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.Stronger Together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell.Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a 'Great Place to Work' award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.What You'll Do:Use technical artifacts to document business requirements (process flows, entity diagrams, etc)Own Epics and User Stories throughout the delivery lifecycleAlign solutions, designs, and specifications with Product Managers and UI/UX designersAssess and compare different solutions to address business requirementsCollaborate with engineers and QAs in defining solutions, requirements and testing scenariosCapture non-functional requirements (e.g., scalability, performance, security)Validate assumptions via data analysis with stakeholders and tech teamsTranslate complex business needs into technical specifications and solutionsSpecify and document integration solutions to ensure system interoperabilityAnalyse complex datasets to extract insights and enable data-driven decisionsContribute to testing strategies for automation and non-functional requirementsUse SQL for basic reporting (aggregations, calculations, summaries)Prepare Release Notes and follow up on post-release tasks, including handover to Service DeskAssist Sales and Product teams with RFPs, demos, and POCsSupport with investigating production issues and provide input to Service Desk (3rd-level support)Job RequirementsWhat You'll Bring:Bachelor's degree in Computer Science, Information Technology, or equivalent experienceDetail-oriented with a commitment to high quality and accuracyKnowledge and proficiency in modelling notations, such as UML, DFD, ERD, system architecture diagrams etc.Experience in requirements engineering and business process modellingKnowledge of Agile software development methodologyAbility to work collaboratively in a team environment and manage multiple prioritiesWhat's In It For You?Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life.Recognition & Growth: Opportunities for career advancement in a company that values your contributions.Hybrid Workplace: Modern workspaces (in Zurich, Zug and Hyderabad as well as our Skyhub in Basel) and a remote-friendly culture to inspire collaboration amongst a globally diverse team.Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program.Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave.Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind.Ready to Make an Impact?We're not just offering a job; we're offering a chance to be part of something bigger. At SkyCell, you'll help build a future where pharmaceutical delivery is efficient, sustainable, and transformative.