Help Desk Specialist
$48k - $51kTrace Systems
Help Desk Specialist
Job Location: Naval Research Lab, Washington, DC
Job Responsibilities: Join our dynamic team at Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal role in supporting the prestigious Naval Research Lab (NRL). As a key member of our team, you'll be entrusted with ensuring the seamless installation, operation, and maintenance of critical data and applications hosted by NRL, all while bolstering cybersecurity defenses. This isn't just your ordinary desk job. You'll be at the forefront of innovation, building your personal skill sets, tackling diverse challenges and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours from 0600 - 1800 EST Monday through Friday, you'll enjoy a balanced work-life schedule that allows you to thrive both personally and professionally. Don't miss this opportunity to be part of something extraordinary. Join us at Trace Systems and take your career to new heights while making a real impact in the world of technology and defense.
This position is compensated on a salary basis. The anticipated annualized compensation range for this role is $48,000 to $51,000, based on a full-time schedule. Actual compensation within this range will be determined based on job-related factors such as experience, skills, and qualifications, in accordance with applicable federal, state, and local laws.
Minimum Qualifications
- Active, in-scope US Government issued Secret clearance is required (Top Secret/SCI clearance must be obtained and maintained for this position).
- Due to the nature of the work and US Government requirements, US Citizenship is required.
- Must meet 8570 IAT II (Sec+) or higher.
- Minimum of two (2) years of specialized experience and knowledge of hardware, software, information assurance or business analytical support.
- Experience must include at least two of the following areas: technical and user documentation, end-user training, network support, information assurance or general administrative support.
Education: High School Diploma
$27 - $29 per hour
...service levels. · Respond to Tickets within the agreed upon SLA. · Help support multiple locations, using remote management software. ·... ...needed. · Receive and respond to incoming calls, pages, Help Desk Tickets, and/or e-mails regarding PC and/or hardware problems....SuggestedHourly payWork experience placementRemote work- ...Position Overview Rapid Strategy is seeking an experienced IT Help Desk Specialist to support a federal customer in Washington, DC. This position provides advanced Tier II desktop support across Windows, macOS, and mobile platforms while supporting enterprise endpoint...SuggestedPermanent employmentCasual workH1bWork at officeMonday to Friday
- ...escalates complex problems as needed Complete Description: Employment Type: Contract w2/1099/C2C Position Summary The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional...SuggestedContract workRemote work
- Melwood Horticultural Training Center Inc. is seeking a Technician to support and maintain computer systems, desktops, and peripherals, including installation, diagnosis, repair, and maintenance to ensure optimal workstation performance. You will troubleshoot end-user issues...SuggestedRemote job
- JCS Solutions LLC is seeking a Help Desk Specialist to provide phone and in-person support for email, directories, and standard Windows desktop applications, serving as the first contact for hardware and software issues. Based in Arlington, VA, you will work on-site with...Suggested
- ...reliability and responsiveness are essential. You are passionate about helping others, skilled at troubleshooting both software and hardware,... ...understanding of IT asset management, networking, and help desk systems. How You Will Make an Impact You will provide direct...Full timeLocal areaRemote work
- ...Job Description Job Description Custom Software Systems, Inc. (CSS) is seeking an experienced IT Help Desk Specialist to support our client in Washington, DC. This is an excellent opportunity for a customer-focused IT professional with strong Windows, macOS, and enterprise...Permanent employmentTemporary workRemote work
- ...Job Description Job Description Description: Job Summary: The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information technology...Work at officeRemote workWeekend work
$23.5 - $25.5 per hour
Inserso is seeking a Service Desk Specialist to join the team for a rewarding and challenging opportunity to provide Tier 1 support for our... ...GED. 1 years of IT Support experience, preferably in a Service/Help Desk or Call Center environment. Experience using ServiceNow,...Hourly payTemporary workWork at officeLocal areaRemote work- AHU Technologies Inc. in Washington, DC seeks a Help Desk Technician to provide first-line technical support for government staff, ensuring timely resolution of IT issues and strong customer service. The role covers hardware/software troubleshooting, user guidance, and...Contract work
- ...Technology Services in Virginia is hiring an on-site IT Support Specialist to install, configure, and update hardware and software for end... ...software, hardware, networking, and VPN issues, provide desk-side support, coordinate with IT teams, and document solutions....Remote job
- KeenLogic in Alexandria, VA seeks a Tier II Help Desk Analyst for onsite, full-time work. You will provide hardware and software support for Windows and Apple devices, manage incidents, and assist customers in person, by phone, or remotely. You will image and deploy workstations...Full timeRemote work
- BayNova LLC is seeking a User Support Specialist to join our Alexandria, VA team for a federal government client. The ideal candidate will have a background in desktop support technologies and strong analytical skills, along with a dedication to customer service. Responsibilities...Remote jobWork from home
- Custom Software Systems, Inc. (CSS) in Washington, DC seeks an experienced IT Help Desk Specialist to support a federal environment with Windows, macOS, and enterprise endpoint expertise. You will deploy images, manage AD/Entra ID, and coordinate with Security teams to...
- Chenega MIOS is seeking a VIP Help Desk Analyst in Arlington, VA to deliver high-quality IT support to VIP federal personnel, including on-site hardware, software, and network services. You'll manage incidents, document changes in Jira Service Management, and coordinate...
- Apex Systems is seeking an IT Support / Help Desk Specialist for the Washington D.C. area (Bolling AFB) on a 12+ month contract, with an hourly rate of $36.00-$41.00 on W-2. Required: Top Secret Clearance w CI Poly eligibility, Security+CE, and 1 year of IT support experience...Hourly payContract work
- Ortman Consulting is hiring two senior help desk specialists (2 openings) to support a federal legislative-branch agency's IT operations on Capitol Hill in Washington, DC. This Tier II role serves as the advanced front line for a roughly 275-person professional workforce...Permanent employmentH1b
- Chenega MIOS is seeking a VIP Help Desk Analyst in Arlington, VA to deliver high-quality, on-site IT support for VIP federal personnel and equipment, including laptops, printers, tablets, networking, and software. You will document changes in Jira Service Management and...
$61.85k - $78k
Overview GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team, supporting a critical program with the U.S. Coast Guard. This position is located in Alexandria, VA and will be a hybrid remote position. Responsibilities Serve as a primary...Full timeCurrently hiringRemote workFlexible hours- DLH seeks an Technical IT Support - Help Desk professional in Bethesda, MD to manage user accounts, troubleshoot issues, and train users on enterprise apps. The role supports COTS/GOTS software, collaborates with developers, and requires strong customer service and clear...
- ...Koniag Data Solutions, a Koniag Government Services company , is seeking a Help Desk Specialist with an active Secret clearance to support KDS and our government customer in Arlington, VA. We offer competitive compensation and an extraordinary benefits package...Local areaFlexible hours
- ...and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Help Desk Specialist Location: Washington, DC (Onsite) Job Summary: Our client is seeking one Helpdesk Specialist candidate to...Work at officeRemote work
- ...scalable IT services that are responsive to the agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing on endpoint management, identity administration, and...For contractorsRemote work
- ...Help Desk Specialist I Location Washington, DC # of openings 1 Salary Range (Min-Max) 00 We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose....Full timeWork at officeRemote work
- ...Executive Summary: Our organization is seeking a Help Desk Specialist II to support the Department of the Air Force in Washington, DC. This position requires an active TS/SCI clearance, a minimum of 5 years of experience in Information Technology or a related discipline...
$25 - $28 per hour
...Help Desk Specialist ID 2026-9807 Type Full Time W/Benefits Ret Match Location : Location US-MD-Silver Spring Security Clearance Clearable Overview/ Job Responsibilities Entarian is seeking a Help Desk Specialist to support...Hourly payPermanent employmentFull timeTemporary workRemote workFlexible hours$45k - $50k
...delivering mission-critical technology, engineering, and mission support services to federal government customers. We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform that securely collects, analyzes, reports, and exchanges data...Temporary workWork at officeImmediate startRemote work- Ortman Consulting LLC in Washington, DC is hiring two senior help desk specialists to support a federal agency's IT operations on Capitol Hill. You will serve as the advanced front line, deploying and troubleshooting Windows, macOS, and mobile devices. This role involves...
- ...Joint Base Anacostia Bolling (JBAB), Washington, DC Shift: Day Shift Core hours: 6 am - 6 pm; Position Summary: The Walk-Up Help Desk Desktop Specialist provides in-person technical support at Joint Base Anacostia-Bolling (JBAB). This role serves as the first point of...Temporary workImmediate startShift workDay shift
- ...Job Description Job Description Position Title: Help Desk SpecialistPosition Overview:S2Technologies is seeking a Help Desk Specialist to provide hands‑on IT support for AF/A10 users in a fast‑paced, mission‑focused environment. In this role, you will serve as the...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk Specialist. Be the first to apply!
- mri tech aide Washington DC
- salesforce technical analyst Washington DC
- service desk assistant Washington DC
- end user support technician Washington DC
- operations support technician Washington DC
- help desk technical support Washington DC
- technical assistant Washington DC
- support analyst Washington DC
- technical associate Washington DC
- life support technician Washington DC


