Landscape Account Manager

For almost 40 years, Santa Rita Landscaping has been serving the Phoenix and Tucson markets. Known as one of Arizona's largest and best companies for landscape management, we believe that customer service is an attitude, not a department, and use that philosophy to create lasting relationships with our customers. The Customer Experience is at the center of every decision made at Santa Rita Landscaping, no matter how big or small! Job Description Commercial Landscape Account Manager We’re seeking a motivated, relationship-focused Account Manager who enjoys working with clients, solving problems, and helping properties look their best. Prior experience in commercial landscape maintenance is preferred, but we’re also open to candidates with strong customer relationship, sales, account management, or property management experience who are eager to learn the landscape industry. In this role, you’ll manage a portfolio of commercial properties, serve as the primary client contact, help ensure quality service, and identify opportunities for landscape enhancements and account growth. The ideal candidate is organized, proactive, comfortable communicating with customers, and able to build strong working relationships with both clients and field teams. What You’ll Do Manage relationships with commercial landscape maintenance clients Conduct routine property walks and proactively address quality concerns Communicate client expectations and property needs to production teams Monitor landscape health, irrigation concerns, seasonal needs, and overall property appearance Develop recommendations and estimates for landscape enhancements Present enhancement opportunities and secure additional work Resolve service concerns promptly and professionally Support contract renewals and maintain strong client retention Manage account revenue, profitability, and customer satisfaction goals Build strong relationships with clients and internal teams while learning and applying landscape industry best practices What We’re Looking For Prior experience in commercial landscape maintenance is preferred, but not required Experience managing customer relationships, accounts, properties, or service-based clients is a plus Experience in sales, estimating, account management, property management, or a related field is beneficial Working knowledge of landscape maintenance practices, irrigation, plant health, and seasonal services is preferred Ability and willingness to learn the landscape industry and develop knowledge of horticulture, irrigation, and maintenance practices Ability to conduct property inspections and recognize quality and service concerns Strong client communication and relationship-management skills Ability to collaborate effectively with field and production teams Strong organizational skills with the ability to manage multiple properties, clients, and priorities Proactive problem-solving approach and strong attention to detail Comfortable identifying opportunities to improve properties and grow customer accounts Valid driver’s license Why Join Us? Competitive salary with quarterly and annual bonus opportunities Company vehicle, laptop, and phone Medical, dental, vision, and life insurance 401(k) with company match Paid vacation and holidays Professional development and career-growth opportunities Family-oriented culture backed by the resources of a national organization If you enjoy building relationships, solving problems, working with customers, and taking pride in the quality of your work, we’d like to hear from you. Landscape industry experience is a plus, but we’re willing to invest in the right person who brings the attitude, communication skills, and drive to succeed. 401(k) 401(k) matching Health insurance Paid time off Vision insurance Pay Range $55,000 - $65,000 Location Information Tucson , Arizona , United States undefined Explore Careers Across HeartLand Employer Privacy Policy HeartLand Diversity & Inclusion Statement At HeartLand, we believe in the inherent worth of every individual. Guided by our core principle of Respect — “We believe in the Golden Rule” — we are committed to fostering a workplace where everyone is treated with dignity and fairness. Our teams reflect the rich diversity of the communities we serve. We welcome people of all backgrounds, experiences, and perspectives, knowing that diversity makes us stronger and more effective. We are intentional in cultivating an environment where everyone feels safe, supported, and empowered to grow. Through equitable practices and a culture of inclusion, we ensure that opportunity is extended to all. At HeartLand, we don’t just grow landscapes — we grow people. That’s how we create enduring value for our team, our clients, and our communities. HeartLand is an equal opportunity employer that values respect, inclusion, and the dignity of every person. EEO is the Law ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service #J-18808-Ljbffr