Branch Manager
Yard-Nique, Inc.
Description
- The Branch Manager (BM) is a leadership position within the organization. The BM is responsible for the overall financial performance and field operations at their assigned location. They will ensure that their branch operates in accordance with the Yard-Nique customer service ideals, quality standards, and contract protocol.
Responsibilities
- Work directly with the District and Regional Manager to ensure that all objectives for the branch are being measured, tracked, and obtained based on the overall goals of the company.
- Obtain an in depth understanding of the annual budget for the branch so you can make the appropriate business decisions on daily basis. You will be required to attend the monthly end of month p&l reviews with the corporate leadership team to discuss the branches overall performance and make any adjustments needed after that to hit the branches yearly goal.
- Develop proficiency in Aspire so you can monitor your branches overall proformance measures on a daily basis and make adjustments/corrections with your team as needed.
- Coordinate with the Chief Revenue Officer to make sure all account managers are aware of their annual enhancement sales goals and sending out the appropriate number of proposals each month (this will be tracked through Aspire)
- Lead and develop the team of account managers at the branch by continual one on one coaching, long term goal/project planning, and personal development items.
- Attend monthly landscape committee/board meetings with your account management team as needed to ensure you have a good understanding on where we are at with client satisfaction/retention. Retention goal for the branch will be 92% or higher.
- Make sure account managers and production team are hitting the seasonal goals for our clients per their approved scope of work/contracts (pruning, spray/spread, irrigation inspections/audits, etc...)
- Work with the regional Aspire manager to ensure that all new crew leaders and managers have received the appropriate Aspire training within 30 days of hire.
- Monitor the approved staffing plan for your branch weekly and work with HR and your regional admin team to make sure we are always staying ahead of the curve with local workers, h2b applications, and temporary workers.
- Work with the business development team on procuring new leads for growth, approving the contracts in Aspire before they are sent out, and facilitating the renewal process for all maintenance contradcts at the appropriate renewal time
- Assign leadership responsibilities within the branch to account managers to help oversee and facilitate the branch safety training program, and fleet management tasks
- Work the the account managers and admin team to ensure accounts receivable for your branch stays within the targeted timeframes
- Continue to build relationships with vendors and sub contractors to ensure we are receiving consistent pricing, and monitor their performance so our team can deliver the best results to our clients.
Vacancy posted 3 days ago
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