Onsite Service Desk Analyst: Frontline IT Support

Encore Talent

Encore Talent in Cincinnati, Iowa seeks a customer support professional responsible for providing frontline assistance by resolving technical issues related to hardware, software, and networks. Candidates should have an associate degree in Information Technology or equivalent experience, and possess strong communication and problem-solving skills. The position requires handling a high volume of customer calls and collaborating with coworkers in a service desk environment. Candidates must be flexible with their working hours and able to perform under pressure. #J-18808-Ljbffr Encore Talent

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Vacancy posted 4 days ago

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