Assistant Manager

Assistant Manager – Dunkin'At Dunkin', we believe great coffee and great people are what keep the world running. As a proud Dunkin' franchisee, we're committed to fostering a positive and supportive work environment where our team members can grow and thrive. We're currently seeking an energetic and experienced Assistant Manager who's ready to take the next step in their leadership journey and help lead a team dedicated to delivering fast, friendly, and high-quality service.As the Assistant Manager, you'll support the Restaurant Manager in overseeing daily operations, developing team members, and achieving business goals. You'll be a hands-on leader, ensuring every shift runs smoothly and every guest leaves happy.Responsibilities include:Leading and motivating crew members to deliver great guest experiencesSupporting training and development of team members to maintain high standardsManaging daily operations, including inventory, cash handling, and store cleanlinessAssisting in hiring, onboarding, scheduling, and performance evaluationsMonitoring sales performance and labor costs to achieve profitability goalsEnsuring compliance with all Dunkin' brand standards and safety regulationsStepping in as the manager-on-duty as needed to keep the store running smoothlyQualifications include:Previous supervisory or management experience in food service, retail, or hospitalityStrong communication and leadership skillsAbility to train, motivate, and lead a teamFocus on guest service and satisfactionProblem-solving skills and a results-driven mindsetMust be at least 18 years of ageAvailability to work flexible hours including mornings, evenings, weekends, and holidaysWe're proud to offer benefits that help you thrive both on and off the clock. Eligibility may vary based on position and tenure, but may include:Weekly payFlexible schedulingGrowth opportunities and career developmentHealth, dental, and vision insurance401(k) retirement optionsPaid time offTuition assistanceEmployee Assistance Program (EAP)Free or discounted Dunkin' productsRecognition programs and employee rewards