ServiceNow Platform Architect

Koniag Advisory and Business Solutions, LLC a Koniag Government Services company, is seeking a ServiceNow Platform Architect to support KABS and our government customer in Washington, DC. The position is hybrid, requires 1 day onsite. This position requires the candidate to be able to obtain a Public Trust.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag Advisory and Business Solutions, a Koniag Government Services company, is seeking a ServiceNow Platform Architect to support the Digital Workplace workforce by defining the platform architecture, module roadmap, integration strategy, data model, governance approach, and technical standards for scalable and secure ServiceNow delivery. Work will be performed at the client's facility or customer approved remote locations during Eastern Time core business hours.

The ServiceNow Platform Architect will serve as a senior technical authority for ServiceNow architecture, solution design, and platform governance.


Principal responsibilities will include but are not limited to:

• Define ServiceNow platform architecture, target-state roadmap, module strategy, integration patterns, data architecture, and governance standards.
• Lead solution design for ITSM, CSM, SPM, SecOps, HRSD, App Engine, CMDB/CSDM, service catalog, reporting, and workflow automation capabilities as needed.
• Review technical designs, configurations, customizations, integrations, and release plans for maintainability, security, scalability, and upgradeability.
• Guide developers, administrators, product owners, business analysts, and QA teams on platform best practices.
• Coordinate with cybersecurity, identity, infrastructure, data, and enterprise architecture stakeholders.
• Develop architecture diagrams, design decisions, implementation standards, technical roadmaps, and operational runbooks.

Education and Experience:

Required:

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related discipline, or equivalent work experience.
• 8+ years of experience implementing enterprise platforms, ITSM systems, workflow automation, or ServiceNow solutions.
• 5+ years of hands-on ServiceNow architecture, development, administration, or technical leadership experience.

Desired:

• ServiceNow Certified Technical Architect, Certified Master Architect, Certified System Administrator, or Certified Application Developer.
• Experience supporting federal ServiceNow implementations or large multi-module enterprise deployments.

Required Skills and Competencies:

• Expert knowledge of ServiceNow architecture, platform governance, CSDM/CMDB, integrations, security model, application lifecycle, and upgrade-safe configuration.
• Ability to balance out-of-the-box configuration, custom development, integration needs, and long-term maintainability.
• Experience designing secure integrations, data flows, reporting models, roles, ACLs, and operational support models.
• Strong executive and technical communication skills.
• Ability to obtain a Public Trust clearance.

Desired Skills and Competencies:

• Experience with ServiceNow SPM, SecOps, ITOM, HRSD, CSM, App Engine, IntegrationHub, ATF, and performance analytics.
• Knowledge of federal security, accessibility, records, and audit requirements.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at View email address on click.appcast.io or by calling View phone number on click.appcast.io to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352