Lead Patient Registration Rep

Canandaigua Urgent Care, 699 S Main St, Suite 5, Canandaigua, NY 14424, USA TMC Urgent Care Center, 1160 Corporate Dr, Farmington, NY 14425, USA Schedule: Full‑time – flexible between 8 am and 8 pm, weekends required. Must be able to travel to our three urgent‑care locations (Canandaigua, Newark, Farmington). Main Function Provides outstanding service to all patients, visitors, and internal and external customers. Demonstrates a positive and professional image at all times. Ensures that accurate demographic and insurance information is received and verified to ensure timely billing and proper reimbursement. Collects co‑payments, deductibles, and self‑pay deposits at the time of service. Provide uninsured/underinsured patients with Thompson Health’s Sliding Fee Application. Must follow all Federal and State regulations associated with the registration process. Requirements An energetic individual that demonstrates knowledge of customer service is required. Secretarial experience with strong organizational skills is required. Medical background is recommended. Computer knowledge and skills, including but not limited to McKesson and Microsoft Office products, are preferred. Education A high school Diploma or GED is required. Associate’s Degree preferred. Medical terminology is desired. Experience Excellent history of public/patient relations and strong communication skills are required. 2–3 years of previous secretary/clerical medical office experience desired. Pay Range: $17.85 – $22.05 per hour Starting Pay: Based on Experience Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply. Known Rights This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Thompson-Health