Wellness Counselor (Senior Academic Counselor), Wellness & Accessibility Services

Wellness Counselor (Senior Academic Counselor) Wellness & Accessibility Services

About North Shore Community College:

North Shore Community College is a diverse caring inclusive community that inspires our students to become engaged citizens and to achieve their personal academic and career goals through accessible affordable rigorous educational opportunities that are aligned with our regions workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges which serves the 26 cities and towns north of Boston. Since its founding in 1965 NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers and from five to 80 academic programs of study. Nearly 50000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).

Job Description:

Wellness Counselor (Senior Academic Counselor) Wellness & Accessibility Services

MCCC Unit Professional position Grade 6

Campus Location: Lynn

Work Schedule: 37.5 hours per week

SALARY: Anticipated starting salary is $80066.00 - $83000.00. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HEREfor a highlight of these benefits.

At this time the College is not providing sponsorships for Visas.

GENERAL STATEMENT OF DUTIES:

The Wellness Counselor provides brief student-centered wellness support assessment and triage crisis intervention psychoeducation and referral services to North Shore Community College students.

Working within a short-term support model the Wellness Counselor assists students experiencing personal emotional behavioral or situational concerns that may affect their well-being or academic success. The position provides immediate and brief supportive intervention crisis response and safety planning and connects students to TELUS Health community behavioral health providers social service agencies and other appropriate resources for ongoing or specialized care.

The Wellness Counselor works collaboratively with faculty staff NSCC Police behavioral intervention and student-support teams and community partners to promote student well-being persistence and access to appropriate resources. All work is approached through an equity-minded culturally responsive and trauma-informed lens.

ESSENTIAL FUNCTIONS:

• Provides brief solution-focused trauma-informed wellness support to students experiencing personal emotional behavioral academic or situational concerns that may impact their well-being or academic success.
• Conducts assessment and triage of student wellness concerns including the use of appropriate screening or risk-assessment tools to determine immediate needs level of concern and appropriate intervention or referral.
• Responds to students experiencing significant emotional distress or behavioral health crises; provides crisis intervention de-escalation safety planning and connection to emergency or community-based resources as appropriate.
• Provides short-term supportive check-ins and follow-up while facilitating referrals and warm handoffs to TELUS Health behavioral health providers healthcare practitioners social service organizations and other community resources for ongoing or specialized care.
• Serves as an active member of College behavioral intervention care and student-support teams including BEACON and/or SOS; contributes to assessment intervention planning outreach referral and follow-up for students of concern.
• Collaborates and consults with faculty staff NSCC Police Accessibility Services Student and Academic Success community providers and other partners to coordinate appropriate student support.
• Designs and delivers psychoeducational programming outreach and prevention initiatives addressing student wellness stress management resilience help-seeking behavioral health substance-use awareness and other emerging student needs.
• Provides consultation training and resources to faculty and staff regarding recognizing and responding to students in distress de-escalation referral practices and available student-support resources.
• Develops and maintains relationships with behavioral health crisis-response healthcare and community organizations and maintains current knowledge of resources available to students.
• Connects students experiencing basic-needs challenges including food or housing insecurity with appropriate College and community resources.
• Maintains timely accurate and confidential documentation of student contacts assessments interventions referrals safety planning and follow-up within designated College systems.
• Tracks and analyzes aggregate data related to student needs service utilization referrals and programming; assists with assessment reporting and continuous improvement of wellness services.
• Assists in developing and maintaining departmental procedures crisis-response and referral protocols wellness resources and practices that promote effective and coordinated student support.
• Maintains current professional knowledge of college student mental health and wellness crisis intervention behavioral intervention trauma-informed practice relevant laws and professional standards and performs other related duties as assigned.

SUPERVISION RECEIVED: Executive Director of Wellness & Accessibility Services

Requirements:

• Masters degree in Clinical Psychology Counseling Psychology Social Work or a closely related field with ten years of experience that includes internships psychological counseling psychotherapy services crisis intervention social work and or an equivalent combination of education training and experience consistent with the MCCC Senior Academic Counselor classification specification.
• Demonstrated experience responding to individuals experiencing emotional distress behavioral health concerns or crisis situations.
• Demonstrated knowledge of crisis intervention de-escalation risk assessment safety planning and appropriate referral practices.
• Experience providing brief solution-focused strengths-based trauma-informed or comparable supportive interventions.
• Ability to recognize when a students needs exceed the scope of short-term College-based support and to facilitate referral to appropriate behavioral health emergency healthcare or community-based services.
• Demonstrated ability to work effectively with individuals from diverse backgrounds using an equity-minded and culturally responsive approach.
• Strong interpersonal communication consultation documentation and collaboration skills.
• Ability to maintain confidentiality appropriate professional boundaries and accurate student records.
• Ability to work effectively as part of multidisciplinary student-support and crisis-response teams.
• Candidates will be required to pass a CORI/SORI and/or National background check as a condition of employment.

PREFERRED QUALIFICATIONS:

• Experience working in higher education community colleges college wellness student affairs behavioral health or a comparable setting.
• Experience serving on a behavioral intervention CARE student-of-concern threat-assessment or multidisciplinary student-support team.
• Training or experience in crisis intervention suicide prevention de-escalation trauma-informed practice Mental Health First Aid or related areas.
• Experience developing and delivering psychoeducational wellness programming or professional development for students faculty or staff.
• Experience working with community behavioral health crisis-response healthcare or social-service providers to coordinate referrals and student support.
• Experience using electronic case-management student-information or related documentation systems.

Additional Information:

North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race color national origin ethnicity sex disability religion age veteran status genetic information pregnancy or related conditions gender identity sex characteristics sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972 the Americans with Disabilities Act of 1990 Section 504 of the Rehabilitation Act of 1973 Title VII of the Civil Rights Act of 1964 and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination harassment or retaliation shall be referred to the Colleges Title IX Coordinator Affirmative Action and Compliance Officer the Massachusetts Commission Against Discrimination the Equal Employment Opportunities Commission or the United States Department of Educations Office for Civil Rights:

Prospective employees are encouraged to review the Colleges Annual Security Report (ASR) in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act which can be found on the disclosure page of the Colleges website by clicking here.

In alignment with our mission to provide accessible affordable and rigorous educational and employment opportunities NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process and to support fulfilling essential job functions. If you need a reasonable accommodation please reach out to our ADA/504 Coordinator:

North Shore Community College participates in E-Verify.

Application Instructions:

TO APPLY : To be considered for this position click on the Apply Now button you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover Letter describing your qualifications and experience
• Resume/CV
• Applicants selected for an interview will need to provide the names address email and telephone number of at least three current professional references. References wont be contacted without application notification

First consideration will be given to those who apply by October 21 2026.

Required Experience:

Senior IC