TEAM CLERICAL

Team Clerical

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Team Clerical. Under direction, this position will perform complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff. The position will answer phones, greet visitors, maintain files, and perform general clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department's operations.

DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions:

• Serves as Team Clerical
• Answers incoming phone calls and greets visitors
• Establishes and maintains case files
• Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature
• Provides clerical office support as a secretary to the team supervisors and professional staff
• Orients professional and other clerical staff regarding Departmental rules and office procedures
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications:

• Requires knowledge, skill, and mental development equivalent to completion of high school
• Requires 2 years of office experience
• Requires ability to keyboard accurately at 45 wpm

About the Agency:

DCFS is deeply committed to the welfare and protection of children. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

The Office of Employee Services works in a supportive capacity by managing human resources functions to enable front line workers to fulfill the Department's mission of providing services for children and youth.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan(DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

Work Hours: Monday-Friday 8:30 AM-5:00 PM

Headquarter Location: 2607 Woodlawn Rd, Sterling, Illinois, 61081

Work County: Whiteside

Agency Contact: Tiffany Norton

Email: View email address on click.appcast.io