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NA Service Ops Director: Customer Excellence

Eppendorf

Eppendorf is seeking a Service Operations Manager based in Enfield, CT. In this pivotal role, you will oversee daily operations of the North American service organization and ensure exceptional customer experiences. Ideal candidates should have a bachelor's degree and 5–10 years of relevant experience in service, possessing strong leadership qualities and industry knowledge. The position offers competitive salary and benefits. #J-18808-Ljbffr

Vacancy posted 17 hours ago
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