Business Analyst PLM & Healthcare Domain

Business Analyst PLM & Healthcare Domain

West Chester, Pennsylvania, United States

About the Job

Must have experience in medical device/life science/health care domain.

• Must have working experience in PLM technology.
• Understand user needs and translate them into detailed requirements for the squad.
• Build use cases, writes, manages and clarifies user stories, visualization, and process flows.
• Explain how requirements may be implemented from a functional standpoint and drive/improve user experience.
• Stay 2-3 sprints ahead of squad and ensures each feature has a clear definition of done; ensures each feature level deliverable is aligned to a definition of readiness to enter sprint.
• Communicate vision to developers and testers.
• May help write UAT scripts and participate in User Acceptance Testing as needed.
• Document confirmed business processes to serve as reference for development and IT support.
• Apply business process improvement methods for optimization.
• In partnership with the PO, maintain deep understanding of the business processes and requirements to ensure that the squads backlog priorities are aligned with business / Group needs.
• Track metrics and build reports to measure progress.
• Help manage dependencies with other squads, working closely with squad PO, peer PAs and the Product Manager.
• Apply compliance requirements within scope of responsibility, ensures SDLC documentation, system configuration and compliance activities are up to date as required.
• Understands portfolio of IT systems that the business uses; may specialize in specific applications and as such hold deep product / BPM expertiseSupport and/or facilitate system demos via inspect and adapt workshops as needed.
• Understanding of customer journeys and customer experience.
• Foundational skills (at minimum) in Data Engineering, Cybersecurity, Intelligent Automation and Emerging Technology.
• Creates a culture that relentlessly focuses on helping the people and organizations we touch.
• Commitment to Our Credo, Diversity, Equity & Inclusion (who we are and what we believe) by ensuring we are attracting, developing and retaining talent that reflect the communities our teams serve.
• Equipped with foundational knowledge and methods to identify, engage, and build empathy with their customers, and apply these methods to their daily work.
• Focuses on Business agility, Agile delivery with a fail-fast mindset, and measurable outcomes*
• Demonstrated success in leading cross-functional self-organized teams.
• Contributes ideas that challenge thinking.
• Strong problem-solving skills with ability of accurately analyze situations and reach productive decisions based on informed judgment.

MUST HAVE:

• Experience in the medical device, life sciences, or healthcare domain.
• Strong working knowledge of Product Lifecycle Management (PLM) systems and tools.
• Skilled in eliciting, writing, and managing user stories, use cases, and process flows; capable of staying 23 sprints ahead in Agile teams.
• Proven ability to collaborate with Product Owners, Developers, and Testers to align requirements, vision, and delivery outcomes.
• Experience applying compliance and SDLC processes, with thorough documentation of business processes and system configurations.
• Strong understanding of customer journeys and user experience, with a mindset focused on business agility, empathy, and measurable outcomes.

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