Installation Service Technician

Field Service Technician (Level 2)

This role supports a manufacturer of custom-engineered electrical equipment serving the energy, industrial, and critical infrastructure sectors. The Field Service Technician (Level 2) travels nationwide to install, commission, and troubleshoot complex electrical systems at client sites. The position combines hands-on mechanical and electrical work with direct customer interaction, detailed documentation, and close coordination with engineering and shop teams.

Responsibilities

• Travel across the country to client sites to perform field installations, commissioning, and troubleshooting of custom-engineered electrical equipment.
• Read and interpret blueprints, schematics, single-line diagrams, and wiring layouts to plan and execute installations accurately.
• Install and assemble mechanical and electrical components of switchgear, control panels, breakers, power systems, transformers, and motor control centers (MCCs).
• Independently install, wire, and terminate control panels, MCCs, breakers, transformers, and complex power systems at client facilities.
• Perform electrical testing using multimeters, megohmmeters, and phase testers to verify system integrity and performance.
• Reverse engineer issues in the field to identify root causes and develop effective solutions for clients.
• Work directly with clients on-site to troubleshoot issues, explain findings, and ensure systems operate safely and reliably.
• Conduct safety assessments at job sites and follow applicable safety standards and procedures.
• Complete accurate field reports, testing documentation, and other required paperwork in a timely manner.
• Coordinate with shop personnel and engineers to communicate field issues, provide feedback, and support continuous improvement of products and installations.
• Collaborate with sales and customer service teams to relay field conditions, client feedback, and any concerns that may impact project outcomes.
• Adapt to a variety of client environments, including large industrial and critical infrastructure sites, while maintaining a professional and customer-focused approach.
• Work in a busy production shop when not traveling, assisting with builds, installations, and other tasks as needed.
• Maintain and use appropriate tools, test equipment, and personal protective equipment to complete work safely and efficiently.

Essential Skills

• 7 years of mechanical-related experience in an industrial or similar environment.
• 4 years of industrial field service experience, including on-site installation and troubleshooting.
• Strong mechanical aptitude with the ability to install mechanical components and switchgear assemblies.
• Hands-on electrical experience, including wiring, installation, and troubleshooting of industrial power systems.
• Proficiency in reading and interpreting blueprints, schematics, single-line diagrams, and wiring layouts.
• Experience installing and servicing control panels, breakers, power systems, transformers, motor control centers (MCCs), and switchgear.
• Ability to travel across the country for varying durations, including multi-week assignments when needed.
• Valid TWIC card to access secure and industrial facilities as required.
• Proficiency with electrical test equipment, including multimeters, megohmmeters, and phase testers.
• Ability to reverse engineer problems in the field and develop practical solutions under time constraints.
• Strong documentation skills, including completing field reports, test records, and other paperwork accurately.
• Working knowledge of OSHA safety practices and electrical safety standards.
• Capability to work independently in the field and as part of a team in a fast-paced shop environment.
• Effective communication skills for interacting with clients, engineers, shop staff, sales, and customer service teams.

Additional Skills & Qualifications

• OSHA 10 or OSHA 30 certification.
• NFPA 70E certification or training in electrical safety in the workplace.
• Experience with industrial installations at large customer sites and critical infrastructure facilities.
• Comfort working in diverse and changing field environments with varying site conditions.
• Strong problem-solving skills with the ability to think critically and adapt to unexpected issues.
• Experience coordinating with engineering and technical teams to resolve complex field issues.
• Ability to manage fluctuating travel schedules, including extended trips and periods working locally in the shop.
• Detail-oriented approach to both technical work and administrative tasks such as reporting and documentation.

Why Work Here?

The organization emphasizes taking care of its employees through a supportive, family-oriented culture and a strong sense of community. Team members regularly enjoy catered meals, weekend community events, and ongoing outreach initiatives that foster connection and purpose beyond day-to-day work. The company embraces second-chance opportunities and focuses on growth, offering the stability and excitement of a rapidly expanding operation. Field staff benefit from fully paid hotel accommodations while traveling and a daily per diem, reflecting a commitment to making extensive travel as comfortable and sustainable as possible.

Work Environment

The role involves a mix of field and shop-based work. Travel is sporadic and can range from short trips of 3-4 days to longer assignments that may extend up to a month, depending on project needs. While traveling, you will work primarily at large customer sites in industrial and critical infrastructure environments, performing installations and troubleshooting in highly client-facing settings. Field work typically follows a day-shift schedule Monday through Friday, with start and end times varying based on client site requirements. Saturday work may occur, and Sunday work is possible when traveling. When on the road, it is common to work 50+ hours per week to complete projects, with hotels fully paid and a daily per diem provided. When not in the field, you will work in a medium-sized, very clean and organized production shop that is one of several facilities. The shop is non-climate-controlled with open bay doors but is equipped with numerous fans to improve comfort. The environment is fast-paced and busy, with frequent interaction with engineers, sales, and customer service teams to relay issues and coordinate solutions. The dress code includes steel-toe footwear, jeans, work shirts, and safety glasses, reflecting a strong emphasis on safety and professionalism in both field and shop settings.

Job Type & Location

This is a Contract to Hire position based out of Pasadena, TX.

Pay and Benefits

The pay range for this position is $28.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Pasadena, TX.

Application Deadline

This position is anticipated to close on Oct 15, 2026.