Service Advisor

NOW HIRING: Service Advisor Karl Malone Service Dept If you thrive on helping people, enjoy a fast-paced environment, and want to be the face that customers trust—this is your opportunity. At Karl Malone, the Service Advisor is more than a job—it’s the connection between the customer and the shop. You set the tone from the moment a customer walks in, guiding them through the entire service process and making sure they leave confident, taken care of, and ready to come back. Why This Role Stands Out You’re not just clocking in—you’re building a career with a team that values your effort, your ideas, and your growth. What we offer: Medical, Dental, and Vision Insurance Paid Vacation Paid Training Program 401K Savings Plan Basic Life Insurance Company-Sponsored Counseling Services Opportunities for advancement from within A family-centered, team-driven environment Sundays off What You’ll Do Greet every customer with energy and professionalism Gather customer and vehicle information accurately Listen closely to concerns and clearly communicate them to technicians Keep customers informed on repairs, costs, and timelines Track each vehicle’s progress and provide consistent updates Deliver a high-level customer experience from start to finish Review completed work and charges with clarity and confidence Stay organized and handle multiple tasks throughout the day What You Bring Customer service or sales experience preferred Strong communication skills and a people-first mindset Ability to stay organized and perform in a fast-paced environment Basic understanding of automotive systems (or willingness to learn) Professional, positive attitude with strong follow-through Ability to listen, solve problems, and build trust with customers #J-18808-Ljbffr Karl Malone Group of Ruston