Laboratory Services Assistant

Employment Type: Full time Shift: Night Shift Description: Status: Full time, 40 hours a week Shift: Night shift Location: Trinity Health Oakland Key Responsibilities Answer laboratory phone calls and provide outstanding customer service. Register patients and enter laboratory test orders into hospital information systems. Receive, process, label, and distribute specimens to appropriate laboratory areas. Ensure accurate data entry, report generation, and result distribution. Transport patient specimens, supplies, and reports to designated off-site locations. Assist with specimen collection and phlebotomy as needed. Maintain compliance with Trinity Health policies, safety standards, and regulatory requirements. Qualifications High School diploma or equivalent required. Completion of a Medical Assistant or Phlebotomy program, a two-year degree in a biological science/health-related field, or one year of laboratory experience. Valid Michigan Driver's License required. Current Heartsaver (HS) certification required. Knowledge of medical terminology and laboratory orders required. Strong computer, customer service, communication, and telephone skills. Ability to type at least 35 WPM. Phlebotomy and laboratory experience preferred. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit You can also follow Trinity Health on LinkedIn. #J-18808-Ljbffr Trinity Health