Designated Manager

Benefits:

Holiday Pay

FMLA

401(k)

401(k) matching

Bonus based on performance

Paid time off

We are seeking a Designated Manager to join our team! As the Designated Manager, you will be responsible for program-wide oversight, ensuring that all services are compliant with state licensure standards and Minnesota Statutes § 245D.081 Subd. 3. This role provides leadership, evaluates program quality, and drives continuous improvement.

Key Responsibilities

Licensing Compliance & Regulation

Maintain up-to-date knowledge of licensing requirements under 245A.04, and (when applicable) 256B.04.

Ensure the program operates within the terms and conditions of its license and any granted variances.

Ensuring Designated Coordinator Duties

Supervise and provide oversight to Designated Coordinators, direct support staff, and training personnel.

Ensure structured orientation and ongoing staff competency assessments.

Incident & Emergency Oversight

Monitor incident/emergency reports and ensure corrective actions are implemented per 245D.11 and 245A.65.

Program Satisfaction & Rights Protection

Assess satisfaction of individuals served, legal representatives, and case managers concerning service delivery (Subd. 3a(4)).

Ensure and protect individuals’ rights as outlined in 245D.04.

Staff Competency & Training

Ensure staff meet competency standards under 245D.09, including orientation and annual training.

Corrective Action & Licensing Standards

Implement corrective action in response to commissioner orders or deviations from license conditions.

Program Improvement

Use data and feedback to develop, document, and implement ongoing quality improvement.

Must meet ONE of the following:

Bachelor’s degree in a human services, health, or education field and 1 year of full-time direct care experience with persons with disabilities or older adults;

Associate’s degree in a related field and 2 years of full-time direct care experience;

Diploma from an accredited postsecondary institution in a related field and 3 years of full-time direct care experience.

Required:

3 years of supervisory-level experience in a program providing direct support services to persons with disabilities or adults 65+

Deep understanding of Minnesota HCBS licensing laws, including 245A, 245D, 245D.09, and associated regulations.

Excellent leadership skills: managing, coaching, and overseeing Designated Coordinators and staff.

Strong analytical ability: interpreting data, incidents, and satisfaction feedback to guide improvements.

Excellent communication with interdisciplinary teams, regulatory bodies, and stakeholders.

Ability to implement and monitor corrective action plans and oversee compliance.

Working Conditions

Monday-Friday in-office, with frequent visits to residential and community settings.

Interdisciplinary collaboration with staff, families, case managers, licensors, and healthcare practitioners.

Occasional evening or weekend duties/on-call in response to incidents or emergencies.

About Assured Wellness

Assured Wellness (AW) is a DHS Licensed Provider providing under Minnesota Statute 245D, serving individuals receiving assistance through Traditional Waivers. At AW, our mission is to serve every person, family, and community by providing quality care through respect, love, compassion, and knowledge. We envision our facility as a wellness place for the future so that every individual we serve can live a better tomorrow.

Office Located at 3356 Sherman Ct Suite 103, Eagan, MN 55121